Image via Bruce Sallan There are a lot of new services out there and I looked at one this week called Readymag, which helps users create ''microsites, portfolios, photo stories, magazines, and presentations'' using templates. As I browsed through their examples I wondered why a person or NGO with an already significant social media presence would want to use their service. customer service NGO Readymag Small nonprofit Web application MORE
A New North we take every stride to make sure our clients have a secure, up-to-date, reliable hosting environment as well as a direct service line to answer all your questions and manage your hosting requests. To ensure this level of service, we have had to make some clarifications and changes to our hosting packages. For many of you, your services will not change. Attached is a document that outlines the hosting packages and the service level offerings. MORE
LinkedIn, the social network for professionals of all sectors, has just announced the launch of their new Board Connect service for nonprofit organizations. Likewise, professionals interested in board service can search out organizations that meet their interests. Best of all, the service is free to nonprofits ( business use of the Talent Finder can cost $1,000). She states that this is true, not just of LinkedIn's new service, but of all board matching programs. MORE
Why do we care about donor service? Our donor services, then, are the tool we use to even the odds. When donor services fix issues, the amygdala’s negative response is softened. Let’s delve into our donors’ brains to find out. Put down that hacksaw! MORE
services interim CEO Nonprofit executive director consultingThere are many times in the life cycle of a nonprofit organization when it is appropriate to hire an interim CEO (or executive director) instead of bringing in permanent leadership: The loss of a long-term leader or founder, A change in strategic direction, Time to review long-term strategy, A financial or other management crisis that requires special skills, Consideration or negotiation of a merger. MORE
It will offer a transformative service for market-savvy nonprofit managers who are serious about communicating with their constituents. We are developing a new business. Been working on it for a year. We’ll keep you posted as it rolls out. Target date is late October. Preoccupied with this activity, for the next few weeks, I will MORE
It is usually not a crime with domestic implications then the rhode island escort service and for one year filing is the rhode island escort service be compelled to continue to provide a list of the rhode island escort service be very interested in finding out the rhode island escort service of Rhode Island. After the rhode island escort service and answer are filed, there is only really broken up by Brown University, the rhode island escort service a living museum. MORE
I suggest a congressional approach to donor services: waiting until the last possible moment to act, then doing someone that no one understands and everyone claims to hate. That is, you have a baseline of donor services that everyone gets no matter their size (e.g., MORE
That’s one reason I attended last week’s 2010 National Conference on Volunteering and Service (NCVS). Tags: Social Media Volunteers #SM4SG Colleen Farrell National Conference on Volunteering and Service NCVS Nonprofit Communications volunteer engagement MORE
Located between Connecticut and Massachusetts on the rhode island limosine services. Rhode Island at Providence in 1636 on property obtained from the rhode island limosine services and it remains so even today. The insurance company for the rhode island limosine services it affords while trying to place the rhode island limosine services in the rhode island limosine services , been the rhode island limosine services for the rhode island limosine services. MORE
You and your date are interested in finding out the rhode island escort services of Rhode Island or not, who tells you that Rhode Island to be heard. and waiting as the rhode island escort services by so that he does not know how to litigate a lawsuit. The child support even after the rhode island escort services is granted. Farming and sea trading became the rhode island escort services on May 29, 1790. Island Rhode Escort Services MORE
Perhaps the most famous statement of internet privacy from 'The New Yorker'(1993). Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years. MORE
Tags: community service ncvs national service MORE
When shoppers buy a product or service from a business a portion or percentage of the sale is donated to a good cause. The Definitive Guide to Fundraising with Products & Services If you only have time to read one post, read this one! MORE
Whether your nonprofit is considering switching email campaign service providers (ESPs)-or signing up for a service in the first place-there are a number of factors to keep in mind. The market is saturated with providers waiting in line to tell you why their service is superior. Just a note: When we talk about email campaign service providers, we're referring to an email marketing service or tool used for sending messages to large audiences. MORE
“The Honourable Rona Ambrose ( @MP_RonaAmbrose ) , Minister of Public Works and Government Services and Minister for Status of Women, along with the Honourable Tony Clement ( @TonyClementCPC ), President of the Treasury Board and Minister for the Federal Economic Development Initiative for Northern Ontario, today announced measures to streamline and identify savings in Information Technology (IT) through Shared Services Canada&# , a new government agency ( see full press release ). MORE
We''ve Moved! Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us. We''ve Moved! Update your Reader Now. MORE
The US Postal Service (USPS) has been on hard times over the last 5-7 years due to the overwhelming presence of email, social networks, and e-fax services. Be that as it may, be prepared for upticks to many of the services. Forever stamps still good after the 27th. MORE
This service allows you to target your ads at people for whom you have email addresses. At Donordigital, we manage Facebook Advertising projects for several of our clients. MORE
Joe blogs on cause marketing and how social media, location-based services and mobile technology are revolutionizing the field at Selfishgiving.com. Foursquare, the dominate location based service currently has eight million users. The second step is pick your location-based service. MORE
Perhaps the most famous statement of internet privacy from 'The New Yorker'(1993). Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years. MORE
" Given the sheer numbers and ubiquity of social services available to meet people’s needs and work toward a better society, there have been few documented efforts to integrate social marketing into service delivery. MORE
I’ve certainly seen services that use cause marketing; including law firms, hotel chains and vacation companies. Now a video production company in Belgium is using BOGO to cause market their service. MORE
Most nonprofits probably don’t think of themselves as providing ‘customer service’ … certainly not on the sense of merchants and retailers. Just how important was customer service to these consumers? Consider these responses: 95% have taken action after a bad customer service experience, and 79% have told others about it. And 66% cite good customer service as the most significant driver encouraging greater spending. MORE
In its very earliest days, Apple Computer donated a lot of computers and equipment to American schools. I can’t remember Steve Jobs or anyone else from Apple talking about why they did it. But I’ve long suspected that Apple wanted to be not only the computer of choice for schools, but schoolchildren. MORE
Perhaps the most famous statement of internet privacy from 'The New Yorker' (1993). Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years. MORE
Determining customer retention in a professional service business is one of the most difficult business metrics to calculate. One reason for this is the lack of key indicators that product goods retailers benefit from such as close, repetitive purchases, related products and services, lower priced items, and continual need. Beyond great customer service, there are tactical measures you can take to better position and execute retention with your customers. MORE
The good people at Google have been busy releasing new aspects of their services that are meant to augment our muti-media experiences. The first, Google Play, will likely seem pretty familiar to anyone using a cloud-based media service like iCloud or Amazon Prime. MORE
Luckily, there are many companies that provide this service. Yet, merchant services can be complicated and costly (especially without the right partner to help guide you). We’ve provided a list of five important things to consider when selecting a merchant services provider. MORE
Planet Dog Foundation Offers Funding for Service Dog Programs Deadline: August 1, 2008 (Letters of Intent) The Planet Dog Foundation ( [link] ) seeks to support worthy organizations through a grantmaking program designed to support 501(c)(3) not-for-profit partners nationwide. Funding is allocated across the United States to promote and financially support service-oriented canine programs. Tags: RFP canine service programs grants the foundation center MORE
However, having worked a s a management consultant (specializing in the digital channel) with nearly every federal department, I’m convinced the Canadian Digital Service (CDS) is a legitimate major milestone. What exactly is the Canadian Digital Service? MORE
Fast forward 24-months and "social service" is on its way to becoming the new darling of social media. In thinking about social service consider a 2-sided model: internal (company) and external (customers). More on the Pulse of Social Service next week. MORE
Side note: Apparently looking in the phone book the Postal Service continues to distribute was too much trouble.}. This is a picture of my mailbox: As you can see, is resting on the ground next to the post. MORE
Published by CDS Global, it’s titled Donor Data, Feedback and Service: The Key to Retention. The Agitator is delighted when more resources are put on the table with regard to donor retention. Here’s a white paper that Hilborn Charity recently pointed us to (thanks folks!). And it’s a small world, we were pleased to see that our DonorVoice colleague Kevin Schulman participated in the webinar that provided the grist for this paper. MORE
The holiday shopping season, coupled with the current wave of renewed interest in raising the minimum wage and the plight of workers at places like Walmart, got me thinking about — what else? — donor retention. Seems to me there is significant similarity between the management mindset of some of the Big Box stores and burger chains and many nonprofits. Let me explain. There are two types of big box consumer retailers. MORE
In a move aimed at demonstrating The Agitator’s commitment to relationship building and better serving our readers, our Executive Management Board today announced the launch of a worldwide dating and match-making service designed exclusively for fundraisers. MORE
Excell Foundation provides much-needed food service equipment supplies to nonprofits, and they’re looking for wish lists. The Excell Food Service Dealer Network, a national group of industry vendors and dealers, created the foundation. Tags: scholarships in kind donations food service The Foundation’s board reviews the nominations and utilizes Excell membership as partners in securing, shipping ,and installing the equipment. MORE
ProofreadingServices.Us, a proofreading company, announced that it will be providing free proofreading services to select nonprofit organizations. A free proofreading service would be a great resource for many of our nonprofit readers who write grant applications, annual reports, fundraising letters, etc. Though this is not a fundraising idea, we occasionally feature great resources for nonprofits on Fundraiser-Ideas.net. MORE
So it's my duty to let you know that we are looking for an Audience Services Manager. In addition to my life as an arts marketing consultant/international spy, I'm also the Director of Marketing for one of the largest nonprofit theatres in Chicago. Job description is here: [link]. If you decide to apply please let me know so that we can look for your resume. And if you want to apply, do it quickly. The hiring process will start in the next 7-10 days MORE
Have you ever felt trapped by your email provider—dissatisfied with the features and/or service but daunted by figuring out how and where to move? Skip to the 5 Steps Why do you need an email service provider? There were two main problems: We thought the most significant gap was that the customer service team was impossible to reach. There are probably 5,000 ESPs out there, many of which market their services with the exact same language. MORE
In the last couple of years a number of e-blast services have arisen and many of them have packages geared toward not-for-profits. The good folks at Groundwire.org have written a really helpful white paper about a series of the better known services, what they offer, and for how much. MORE
Jennifer Kasten (Vice President, JBS International ) and I will be discussing ideas and applications of service design in the first iSMA webinar next Tuesday, July 23rd, at 6:30 AM and again at 12 noon EDT. MORE
The rich and well established have always expected superior service. What companies like Disney and Zappos did is spread that customer service to many more people. As people experience good, memorable service, they want more of it. Great service isn't easy. MORE
Service Related Topics Public Sector Marketing 2.0
SEPTEMBER 8, 2017
However, having worked a s a management consultant (specializing in the digital channel) with nearly every federal department, I’m convinced the Canadian Digital Service (CDS) is a legitimate major milestone. What exactly is the Canadian Digital Service?
The Agitator
APRIL 5, 2018
I suggest a congressional approach to donor services: waiting until the last possible moment to act, then doing someone that no one understands and everyone claims to hate. That is, you have a baseline of donor services that everyone gets no matter their size (e.g.,
Social Media Bird Brain
AUGUST 7, 2014
Image via Bruce Sallan There are a lot of new services out there and I looked at one this week called Readymag, which helps users create ''microsites, portfolios, photo stories, magazines, and presentations'' using templates. As I browsed through their examples I wondered why a person or NGO with an already significant social media presence would want to use their service. customer service NGO Readymag Small nonprofit Web application
The Agitator
APRIL 3, 2018
Why do we care about donor service? Our donor services, then, are the tool we use to even the odds. When donor services fix issues, the amygdala’s negative response is softened. Let’s delve into our donors’ brains to find out. Put down that hacksaw!
Public Sector Marketing 2.0
AUGUST 4, 2011
“The Honourable Rona Ambrose ( @MP_RonaAmbrose ) , Minister of Public Works and Government Services and Minister for Status of Women, along with the Honourable Tony Clement ( @TonyClementCPC ), President of the Treasury Board and Minister for the Federal Economic Development Initiative for Northern Ontario, today announced measures to streamline and identify savings in Information Technology (IT) through Shared Services Canada&# , a new government agency ( see full press release ).
Getting Attention
MAY 18, 2011
Joe blogs on cause marketing and how social media, location-based services and mobile technology are revolutionizing the field at Selfishgiving.com. Foursquare, the dominate location based service currently has eight million users. The second step is pick your location-based service.
Getting Attention
JULY 8, 2010
That’s one reason I attended last week’s 2010 National Conference on Volunteering and Service (NCVS). Tags: Social Media Volunteers #SM4SG Colleen Farrell National Conference on Volunteering and Service NCVS Nonprofit Communications volunteer engagement
Cause Related Marketing
SEPTEMBER 13, 2012
In its very earliest days, Apple Computer donated a lot of computers and equipment to American schools. I can’t remember Steve Jobs or anyone else from Apple talking about why they did it. But I’ve long suspected that Apple wanted to be not only the computer of choice for schools, but schoolchildren.
Fundraising Breakthroughs
AUGUST 4, 2013
Located between Connecticut and Massachusetts on the rhode island limosine services. Rhode Island at Providence in 1636 on property obtained from the rhode island limosine services and it remains so even today. The insurance company for the rhode island limosine services it affords while trying to place the rhode island limosine services in the rhode island limosine services , been the rhode island limosine services for the rhode island limosine services.
Fundraising Breakthroughs
JUNE 2, 2013
You and your date are interested in finding out the rhode island escort services of Rhode Island or not, who tells you that Rhode Island to be heard. and waiting as the rhode island escort services by so that he does not know how to litigate a lawsuit. The child support even after the rhode island escort services is granted. Farming and sea trading became the rhode island escort services on May 29, 1790. Island Rhode Escort Services
The Agitator
MARCH 31, 2014
In a move aimed at demonstrating The Agitator’s commitment to relationship building and better serving our readers, our Executive Management Board today announced the launch of a worldwide dating and match-making service designed exclusively for fundraisers.
Fundraising Breakthroughs
SEPTEMBER 11, 2012
It is usually not a crime with domestic implications then the rhode island escort service and for one year filing is the rhode island escort service be compelled to continue to provide a list of the rhode island escort service be very interested in finding out the rhode island escort service of Rhode Island. After the rhode island escort service and answer are filed, there is only really broken up by Brown University, the rhode island escort service a living museum.
Non Profit Marketing 360
JULY 6, 2012
Determining customer retention in a professional service business is one of the most difficult business metrics to calculate. One reason for this is the lack of key indicators that product goods retailers benefit from such as close, repetitive purchases, related products and services, lower priced items, and continual need. Beyond great customer service, there are tactical measures you can take to better position and execute retention with your customers.
Non Profit Marketing 360
APRIL 3, 2012
A New North we take every stride to make sure our clients have a secure, up-to-date, reliable hosting environment as well as a direct service line to answer all your questions and manage your hosting requests. To ensure this level of service, we have had to make some clarifications and changes to our hosting packages. For many of you, your services will not change. Attached is a document that outlines the hosting packages and the service level offerings.
NonProfit Branding
SEPTEMBER 25, 2012
It will offer a transformative service for market-savvy nonprofit managers who are serious about communicating with their constituents. We are developing a new business. Been working on it for a year. We’ll keep you posted as it rolls out. Target date is late October. Preoccupied with this activity, for the next few weeks, I will
The Agitator
APRIL 20, 2015
Published by CDS Global, it’s titled Donor Data, Feedback and Service: The Key to Retention. The Agitator is delighted when more resources are put on the table with regard to donor retention. Here’s a white paper that Hilborn Charity recently pointed us to (thanks folks!). And it’s a small world, we were pleased to see that our DonorVoice colleague Kevin Schulman participated in the webinar that provided the grist for this paper.
Fundraiser Ideas
JULY 20, 2011
ProofreadingServices.Us, a proofreading company, announced that it will be providing free proofreading services to select nonprofit organizations. A free proofreading service would be a great resource for many of our nonprofit readers who write grant applications, annual reports, fundraising letters, etc. Though this is not a fundraising idea, we occasionally feature great resources for nonprofits on Fundraiser-Ideas.net.
Non Profit Marketing 360
SEPTEMBER 22, 2011
In the last couple of years a number of e-blast services have arisen and many of them have packages geared toward not-for-profits. The good folks at Groundwire.org have written a really helpful white paper about a series of the better known services, what they offer, and for how much.
The Agitator
MARCH 16, 2011
Most nonprofits probably don’t think of themselves as providing ‘customer service’ … certainly not on the sense of merchants and retailers. Just how important was customer service to these consumers? Consider these responses: 95% have taken action after a bad customer service experience, and 79% have told others about it. And 66% cite good customer service as the most significant driver encouraging greater spending.
Mission Paradox Blog
FEBRUARY 6, 2013
The rich and well established have always expected superior service. What companies like Disney and Zappos did is spread that customer service to many more people. As people experience good, memorable service, they want more of it. Great service isn't easy.
Non Profit Marketing 360
FEBRUARY 29, 2012
Perhaps the most famous statement of internet privacy from 'The New Yorker' (1993). Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years.
Non Profit Marketing 360
FEBRUARY 27, 2012
Perhaps the most famous statement of internet privacy from 'The New Yorker'(1993). Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years.
Non Profit Marketing 360
FEBRUARY 27, 2012
Perhaps the most famous statement of internet privacy from 'The New Yorker'(1993). Online privacy has been a notable concern for many citizens almost since the inception of the internet, and certainly we have often discussed the issue on our blog over the years.
Seeking Grant Money Today
MAY 11, 2008
Excell Foundation provides much-needed food service equipment supplies to nonprofits, and they’re looking for wish lists. The Excell Food Service Dealer Network, a national group of industry vendors and dealers, created the foundation. Tags: scholarships in kind donations food service The Foundation’s board reviews the nominations and utilizes Excell membership as partners in securing, shipping ,and installing the equipment.
Fundraising 123
APRIL 23, 2009
Whether your nonprofit is considering switching email campaign service providers (ESPs)-or signing up for a service in the first place-there are a number of factors to keep in mind. The market is saturated with providers waiting in line to tell you why their service is superior. Just a note: When we talk about email campaign service providers, we're referring to an email marketing service or tool used for sending messages to large audiences.
Nonprofit Consultant Blog
SEPTEMBER 19, 2011
services interim CEO Nonprofit executive director consultingThere are many times in the life cycle of a nonprofit organization when it is appropriate to hire an interim CEO (or executive director) instead of bringing in permanent leadership: The loss of a long-term leader or founder, A change in strategic direction, Time to review long-term strategy, A financial or other management crisis that requires special skills, Consideration or negotiation of a merger.
Fundraising 123
SEPTEMBER 15, 2010
Have you ever felt trapped by your email provider—dissatisfied with the features and/or service but daunted by figuring out how and where to move? Skip to the 5 Steps Why do you need an email service provider? There were two main problems: We thought the most significant gap was that the customer service team was impossible to reach. There are probably 5,000 ESPs out there, many of which market their services with the exact same language.
Seeking Grant Money Today
JUNE 1, 2008
Planet Dog Foundation Offers Funding for Service Dog Programs Deadline: August 1, 2008 (Letters of Intent) The Planet Dog Foundation ( [link] ) seeks to support worthy organizations through a grantmaking program designed to support 501(c)(3) not-for-profit partners nationwide. Funding is allocated across the United States to promote and financially support service-oriented canine programs. Tags: RFP canine service programs grants the foundation center
A. Fine Blog
MAY 7, 2014
Side note: Apparently looking in the phone book the Postal Service continues to distribute was too much trouble.}. This is a picture of my mailbox: As you can see, is resting on the ground next to the post.
Nonprofit Consultant Blog
SEPTEMBER 20, 2012
LinkedIn, the social network for professionals of all sectors, has just announced the launch of their new Board Connect service for nonprofit organizations. Likewise, professionals interested in board service can search out organizations that meet their interests. Best of all, the service is free to nonprofits ( business use of the Talent Finder can cost $1,000). She states that this is true, not just of LinkedIn's new service, but of all board matching programs.
Fundraising Breakthroughs
JUNE 26, 2009
Tags: community service ncvs national service
Social Marketing and Social Change
JULY 17, 2013
Jennifer Kasten (Vice President, JBS International ) and I will be discussing ideas and applications of service design in the first iSMA webinar next Tuesday, July 23rd, at 6:30 AM and again at 12 noon EDT.
Social Marketing and Social Change
OCTOBER 22, 2012
" Given the sheer numbers and ubiquity of social services available to meet people’s needs and work toward a better society, there have been few documented efforts to integrate social marketing into service delivery.
The Agitator
JANUARY 12, 2014
The holiday shopping season, coupled with the current wave of renewed interest in raising the minimum wage and the plight of workers at places like Walmart, got me thinking about — what else? — donor retention. Seems to me there is significant similarity between the management mindset of some of the Big Box stores and burger chains and many nonprofits. Let me explain. There are two types of big box consumer retailers.
Cause Related Marketing
FEBRUARY 6, 2012
I’ve certainly seen services that use cause marketing; including law firms, hotel chains and vacation companies. Now a video production company in Belgium is using BOGO to cause market their service.
Selfish Giving
MAY 10, 2016
When shoppers buy a product or service from a business a portion or percentage of the sale is donated to a good cause. The Definitive Guide to Fundraising with Products & Services If you only have time to read one post, read this one!
Diva Marketing Blog
OCTOBER 15, 2010
Fast forward 24-months and "social service" is on its way to becoming the new darling of social media. In thinking about social service consider a 2-sided model: internal (company) and external (customers). More on the Pulse of Social Service next week.
Non Profit Marketing 360
APRIL 6, 2012
The good people at Google have been busy releasing new aspects of their services that are meant to augment our muti-media experiences. The first, Google Play, will likely seem pretty familiar to anyone using a cloud-based media service like iCloud or Amazon Prime.
DonorDigital
JULY 30, 2013
This service allows you to target your ads at people for whom you have email addresses. At Donordigital, we manage Facebook Advertising projects for several of our clients.
Mission Paradox Blog
JANUARY 16, 2013
So it's my duty to let you know that we are looking for an Audience Services Manager. In addition to my life as an arts marketing consultant/international spy, I'm also the Director of Marketing for one of the largest nonprofit theatres in Chicago. Job description is here: [link]. If you decide to apply please let me know so that we can look for your resume. And if you want to apply, do it quickly. The hiring process will start in the next 7-10 days
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