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13 Paths to Productivity & Satisfaction—Nonprofit Staff & Consultants

Getting Attention

Alas, most of us can’t count on a sunny afternoon at the pool to recoup. Hollywood, this one’s for you! 4) Asana-ing yet? What can you add?

Cause Marketing Customer Satisfaction Surveys

Cause Related Marketing

Finally, adding in a charity component might be enough to turn a customer satisfaction survey into a lead-generation vehicle. iPods Susan G.

Top 10 reasons why donors like taking donor surveys

iMarketSmart

Here are the top 10 reasons why donors like taking donor surveys: 1. They want to be perceived as (or see themselves as) a helpful person. Click here.

Cause Marketing Customer Satisfaction Surveys

Cause Related Marketing

At the bottom of the receipt was an 800-number keyed to a customer satisfaction survey. The satisfaction survey at a regional seafood restaurant gives me a code that garners a free dessert when I complete their survey. Framed that way customer satisfaction surveys qualify as natural fit for cause marketing. What do you think?

How to Set Nonprofit Marketing Goals that Build Your Impact & Satisfaction

Getting Attention

Join Kivi and Me for this Free Webinar. Learn How to. Set the Big-Picture Marketing Goals that. Take You Where You Want to Go! Aargh!

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Cause Marketing Your Customer Satisfaction Warranty

Cause Related Marketing

Orthotic insole maker Sole offers a cause marketing approach that addresses a different side of business than I’ve ever seen before. Although details are sketchy, when you return one of their insoles within 90 days of purchase (their standard return timeframe) a donation of some amount comes to the shoe charity Soles4Souls. return rate at 0.6

Communications Staff Confidence is Up, But Satisfaction is Down

Kivi's Nonprofit Communications Blog

Why do you think job satisfaction is down this year? I have a lot to learn and many knowledge and experience gaps to fill.

Infographic: Inside the mind of a KICKASS community manager!

Wild Woman Fundraising

Are you tweeting for your cause or company? Are you posting on facebook for your cause? Then you’re a community manager. This guy? Or her?

Adventures Ahead—Will Report Back

Getting Attention

Professional Development nonprofit Nonprofit Communications nonprofit marketing sabbatical satisfaction work behind the work

Cause Marketing From the Mouths of Kids

Cause Related Marketing

Nonetheless, customer satisfaction was low because shoppers said they felt pressure to buy more than they needed or wanted. Customer Satisfaction Surveys DECA the Ultimate Question cause marketingThe case study that was given to the students I judged had to do with a chain of electronics superstores. Fair enough. I have two responses.

Thrive thru Year End: Together!

Getting Attention

bonding and satisfaction. long-term bonding, and satisfaction all around. I know because I live it too. But he soon gave up.

Give 10 Minutes: Get the Benchmarks & Data You Need

Getting Attention

So please, take 10-15 minutes now to take this year’s Survey. Give 10— take the survey today. Please, take the survey now ! Thanks.

Your Nonprofit Marketing To-Do List Can Up Your Productivity & Satisfaction

Getting Attention

The biggest challenge I have is being realistic–breaking down large projects into discrete tasks that can be “checked off the list&# which generates a motivating sense of satisfaction. Take three minutes to view this pithy video guide to shaping a to-do list that’ll increase your productivity and satisfaction.

Is Community Engagement or Awareness Essential? Depends on Your Mission.

Kivi's Nonprofit Communications Blog

Will the way an arts organization approaches its communications work vary significantly from a social service agency?

Craft a Positive “Page Not Found” Experience

Getting Attention

Flip Frustration to Satisfaction. 404 error page). Hitting a dead end is frustrating and time consuming. ASPCA Professional ).

What Type of Communications Team Works Best at Your Nonprofit?

Kivi's Nonprofit Communications Blog

Which produces the most job satisfaction for staff? We’ve labeled these teams: Integrated. Centralized. Internal Agency. CEO-Led.

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Fundraising and Marketing Teams: Integrated or Separate But Equal?

Kivi's Nonprofit Communications Blog

Job satisfaction is also significantly higher among staff on integrated teams. The advice to get rid of “silos” is nothing new.

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How Effective Is Our Fundraising?

The Agitator

The latest stats from Giving USA might be cause for smug satisfaction. Overall giving in the U.S. reached record highs at $373.25 billion in 2015, up 4.1% from the previous year. This amount covers giving from US-based individuals and institutions to US-based 501(c)3 nonprofit organizations. [I

Part 2: Get to Stronger Supporter Relationships (Peer Guidance)

Getting Attention

Bonus—Greater satisfaction in doing the most important things right, and a far greater chance of increased impact! . Thanks! Read Part 1 here.

R-E-S-P-E-C-T Your Way to Donor Retention

Getting Attention

S tart up a donor advisory board of folks willing to share 5-10 minutes/monthly to help you improve your donor satisfaction. How about yours?

Mixed Links for Nonprofit Marketers and Fundraisers

Kivi's Nonprofit Communications Blog

What’s more important – donor satisfaction or their experience with your org? Kevin Schulman argues it’s the latter in Don’t Measure Donor Satisfaction (it is a waste); Instead Measure and Act on Donor Experience. We’ve almost made it to the weekend! Sign up to take the Individual Donor Benchmark Survey.

What Questions Do You Include in Donor Surveys?

Kivi's Nonprofit Communications Blog

I prefer questions that get at why the donor supports you and their satisfaction with your work and communications with them.

Measuring Donor Experiences – Part 2

The Agitator

And, as pointed out in Part 1, ‘what matters’ is not general or overall satisfaction. In Part 1 I indicated why measuring specific donor experiences represents such a fundamental shift in mindset for most organizations. Good donor experiences bring greater donor commitment, higher retention rates, higher lifetime value.

Lesson From Greenpeace: Closing The Deal

The Agitator

On July 25 I noticed, viewed and reviewed on The Agitator an online video produced by Greenpeace, titled Lego: Everything is NOT Awesome.

Day in the Life of a Nonprofit Communicator – Kirsten McIlvenna

Kivi's Nonprofit Communications Blog

Feel great satisfaction in doing so. Kirsten McIlvenna. We want more stories! And this is her typical day: Before 8:00 a.m. 8:30 a.m. 9:00 a.m.

4-Step Escape from Groundhog Day Marketing

Getting Attention

He starts to changes some of his behaviors and actions, finding that the more he does differently, the more he learns, and the more satisfaction he gets. There’s lots to learn from Phil’s slog to satisfaction: 1. via GIPHY. In fact, it’s melting fast in the 50-degree sun right outside my New Jersey window. Repeat.

5 Ways to Stay Smart & Engaged

Getting Attention

It’s the ONLY way to ensure our marketing and fundraising content is relevant, while fueling our personal satisfaction. Being selective is the.

Marketing Fundraising Events: The Ultimate Checklist

Kivi's Nonprofit Communications Blog

You’ll need to be prepared to promote online donations during and after the event so that attendees have the opportunity to express their satisfaction.

Unhappy at Your Communications Job? Slip This to Your ED

Kivi's Nonprofit Communications Blog

I also sketch out a plan for executive directors to follow: The 4 Ds of Effectively Managing Communications Teams. Define the work.

6 Ways to Train All-Org Messengers

Getting Attention

Then launch them with this toolkit in hand, so they generate the greatest engagement, donations, and personal satisfaction possible. Win-win.

Are you satisfied with your career right now?

Wild Woman Fundraising

How do we push ourselves towards ultimate career satisfaction? Are you happy in your current position? Financial. Each person lives differently.

Social Media Road Map—Book Giveaway

Getting Attention

It’s your passport to impact, focus and satisfaction. I love this mini-map. It’s doable, not daunting. First 5 commenters win.

Aunt Frances’ Key to Relationship Building

Getting Attention

My Great Aunt Frances turned 107 last week and she’s as warm, loving and sharp as ever. We discussed the challenges and joys of my life and hers.

When is Cause Marketing Not a Partnership?

Cause Related Marketing

Or when one party doesn’t work to make sure that the putative partner benefits to his or her satisfaction. The riddle makes no sense.

The Work behind Your Work: Your Methods & Wants for Nonprofit Blog Carnival

Getting Attention

Or, if there’s specific issue, person or gap that’s blocking you from the outcomes and satisfaction you desire, please blog on that. Be specific with concrete examples so we all get what you mean. Cover productivity, planning, and/or getting great ideas out of your head and into action. This is the work behind our work. . P.P.S.

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4 Ways to Segment Your Donors for More Effective Marketing

Kivi's Nonprofit Communications Blog

Sarah Tedesco. We’ve talked before about segmenting your email list to send more relevant communications. Kristina. By organizational interest.

What to do with wealth screened data that’s “sitting on the shelf” unused

iMarketSmart

Measure donor satisfaction. Benchmark trends in satisfaction and interests. Wealth screening your data is a good idea! My firm doesn’t provide that service but there are plenty that can help you to determine who among your donors has the capacity to give more. The data was overwhelming. Sign up new, wealthy volunteers.

Proof that donors want to help you get past the finish line

iMarketSmart

I’m constantly reminding people that fundraising is about facilitating and helping donors feel good ! ” Tweet this! And, guess what?

Does your job satisfy you?

Wild Woman Fundraising

Even if we’re in the first world, don’t we deserve satisfaction too? Today’s post is a bit of a departure. Lots of questions.

You CAN Have It All

Getting Attention

Our conversation centered around four must-dos for personal and professional satisfaction: Know your strengths (Leili recommends StrengthsFinder 2.0 ). Guest blogger Stephanie Bowen leads communications and marketing for Mobile Alliance for Maternal Action (MAMA). Howdy y’all! Own your schedule. Ask for what you need. Learn how to say no.