How to get tremendous satisfaction from satisfaction

iMarketSmart

You can actually get more job satisfaction by satisfying the wants needs and desires of your donors, board members, volunteers and supporters. Recommendations. >> 5 Opportunities to Boost Giving, Donor Loyalty, and Job Satisfaction. >> Another highly requested blog post on why people give. The post How to get tremendous satisfaction from satisfaction appeared first on MarketSmart | . Fundraising best practices for fundraising job satisfaction Lead Generation

13 Paths to Productivity & Satisfaction—Nonprofit Staff & Consultants

Getting Attention

12) Movement is one of the methods Beth Kanter credits for her satisfaction and productivity, and she explains the whys and hows of movement as productivity boon here.

Communications Staff Confidence is Up, But Satisfaction is Down

Kivi's Nonprofit Communications Blog

But for today, here’s a little data niblet to hold you over until next week: The level of confidence that nonprofit communications staff have in their skills is going up, but their job satisfaction is down. Why do you think job satisfaction is down this year?

Satisfaction vs. Effectiveness

The Agitator

At DonorVoice, we are constantly monitoring the satisfaction of donors. That satisfaction may not matter to people when they assess your organization. Either way, satisfaction doesn’t equal effectiveness. Was it easy to donate online? How was your experience with that canvasser?

Cause Marketing Customer Satisfaction Surveys

Cause Related Marketing

At the bottom of the receipt was an 800-number keyed to a customer satisfaction survey. The satisfaction survey at a regional seafood restaurant gives me a code that garners a free dessert when I complete their survey. Framed that way customer satisfaction surveys qualify as natural fit for cause marketing. Online customer satisfaction surveys represent another chance to do some cause marketing and, perhaps, some marketing for the cause.

Cause Marketing Customer Satisfaction Surveys

Cause Related Marketing

But instead of this rather standard issue campaign, what if instead Pizza Hut offered a donation to your charity of choice… say $0.25… plus the opportunity to donate a much larger amount when you respond to customer satisfaction survey?

Cause Marketing Your Customer Satisfaction Warranty

Cause Related Marketing

Orthotic insole maker Sole offers a cause marketing approach that addresses a different side of business than I’ve ever seen before. Although details are sketchy, when you return one of their insoles within 90 days of purchase (their standard return timeframe) a donation of some amount comes to the shoe charity Soles4Souls. In addition to insoles (the company prefers the word ‘footbeds’) Sole sells shoes, flip flops, and socks.

Your Nonprofit Marketing To-Do List Can Up Your Productivity & Satisfaction

Getting Attention

The biggest challenge I have is being realistic–breaking down large projects into discrete tasks that can be “checked off the list&# which generates a motivating sense of satisfaction. Take three minutes to view this pithy video guide to shaping a to-do list that’ll increase your productivity and satisfaction. Last Friday, like every Friday, I ended the workday by composing a to-do list for the following week.

Back at Nonprofit Marketing: Rejeuvenated & Recalibrating

Getting Attention

all-around personal satisfaction) vs. the career-building/brand development/income lens I’ve used as a primary filter for so long. I’ll be sharing my progress (or not) in morphing my professional and personal satisfaction. Professional Development Nonprofit Communications nonprofit marketing professional lifecycle radical sabbatical sabbatical satisfaction

Adventures Ahead—Will Report Back

Getting Attention

Professional Development nonprofit Nonprofit Communications nonprofit marketing sabbatical satisfaction work behind the work Today’s the day—the last blog post before my two-month sabbatical which begins Friday. I’m taking this time to reboot, and to see what bubbles up.

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6 Now-or-Never Summer Reboots

Getting Attention

6) Connect with peers in the field to build satisfaction and smarts: Graphic designer Julia Reich uses summertime’s slight dip in her firm’s client work to build relationships (and strategic alliances) with other nonprofit marketers.

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Top 10 reasons why donors like taking donor surveys

iMarketSmart

Lead Generation Major Giving Planned Giving strategy donor satisfaction donor strategy Fundraising fundraising tactics that work fundraising tools and techniques marketsmart questions to ask donorsHere are the top 10 reasons why donors like taking donor surveys: 1.

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The more things change, the more they stay the same

iMarketSmart

I was wondering who might have created the first survey ever. . My search led me to Charles the Great, the “Father of Europe.” ” Apparently, in AD 771 , he created what might have been the first survey to help him understand his own kingdom.

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Cause Marketing From the Mouths of Kids

Cause Related Marketing

Nonetheless, customer satisfaction was low because shoppers said they felt pressure to buy more than they needed or wanted. Customer Satisfaction Surveys DECA the Ultimate Question cause marketingLast Friday I was a judge at my State’s DECA convention and a student suggested a way to track customer service that has real potential as a cause marketing overlay. The case study that was given to the students I judged had to do with a chain of electronics superstores.

Cause-Related Marketing with Customer Receipts

Cause Related Marketing

Tags: Customer Satisfaction Surveys JDRF the Necessity of Affinity in Cause Marketing Walgreens paper icons

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Thrive thru Year End: Together!

Getting Attention

bonding and satisfaction. long-term bonding, and satisfaction all around. Here are some ways teamwork can boost productivity and satisfaction in your org : Extend Reach & Results w/Your All-Org Team of Messengers.

Give 10 Minutes: Get the Benchmarks & Data You Need

Getting Attention

Job satisfaction litmus test : We’ve seen many reports on job satisfaction, or the lack thereof, especially from development directors and executive directors.

4 Steps to Year-End Balance, Energy, & Focus (Beth Kanter)

Getting Attention

Convince the powers that be of the value of self-care , from fewer absences and sick days to lower healthcare costs and increased employee satisfaction. There’s no better gift than learning from a friend.

Measuring Fundraising ROI with Donor Lifetime Value (Season 1, Episode 4)

Fundraising Report Card

19:35] Customer satisfaction [21:17] Any forgotten channels? [22:19] Learn how to make better fundraising decisions by measuring ROI and donor lifetime value. Click here to listen on YouTube! Topic Timestamps Frequency of donation [02:34] What is LTV not? [03:03] 03:03] Segmenting [05:30] Viability [08:03] Goal ratios? [11:19] 11:19] The Starbucks example [14:04] Profit margins? [19:35]

Is Community Engagement or Awareness Essential? Depends on Your Mission.

Kivi's Nonprofit Communications Blog

For example, in this year’s report across the 10 mission categories, there are no significant differences by mission on how they rated their own communications effectiveness, how they scored on our Marketing Maturity scale, or for communications staff job satisfaction.

Unhappy at Your Communications Job? Slip This to Your ED

Kivi's Nonprofit Communications Blog

In the piece, I talk about the frustrations communications directors share with us every day via our training and mentoring programs, as well as data from the 2016 Nonprofit Communications Trends Report on job satisfaction among nonprofit communications directors.

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What Questions Do You Include in Donor Surveys?

Kivi's Nonprofit Communications Blog

I prefer questions that get at why the donor supports you and their satisfaction with your work and communications with them. I’m getting a lot of questions about questions — the ones you should ask donors or other supporters of your work in surveys.

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Objectives for Your Nonprofit Communications Plan

Kivi's Nonprofit Communications Blog

50% fewer students use inappropriate language this semester) Increased satisfaction (e.g., In previous posts, I’ve shared with you the twelve most common nonprofit marketing and communications goals and the twelve most common nonprofit marketing and communications strategies. Today let’s talk about the types of objectives you should have in your communications plan.

Please Take the 2016 Nonprofit Communications Trends Survey

Kivi's Nonprofit Communications Blog

Your level of job satisfaction. It’s time to take the Nonprofit Communications Trends Survey for 2016 ! Last year, over 1,500 nonprofit communicators took our annual Nonprofit Communications Trends Survey. and now it’s time to get your predictions for 2016.

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#MixedLinks for Nonprofit Communicators

Kivi's Nonprofit Communications Blog

February 25: Right-Things, Right-Now Marketing: Your One-Page Path to Job Satisfaction and Unequaled Results. Let’s start the weekend a little early with a round of Mixed Links… Nancy Schwartz has some tips to make social media matter more.

Mixed Links for Nonprofit Marketers and Fundraisers

Kivi's Nonprofit Communications Blog

What’s more important – donor satisfaction or their experience with your org? Kevin Schulman argues it’s the latter in Don’t Measure Donor Satisfaction (it is a waste); Instead Measure and Act on Donor Experience. We’ve almost made it to the weekend! Let’s celebrate with some Mixed Links… Are you a nonprofit with a budget under $2 million? Sign up to take the Individual Donor Benchmark Survey.

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#MixedLinks for Nonprofit Communicators

Kivi's Nonprofit Communications Blog

February 25: Right-Things, Right-Now Marketing: Your One-Page Path to Job Satisfaction and Unequaled Results. Happy Friday!

R-E-S-P-E-C-T Your Way to Donor Retention

Getting Attention

S tart up a donor advisory board of folks willing to share 5-10 minutes/monthly to help you improve your donor satisfaction. Donor retention is an absolute priority (again) for 2014. Yet the path to donor retention success remains elusive for so many organizations. How about yours?

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What Type of Communications Team Works Best at Your Nonprofit?

Kivi's Nonprofit Communications Blog

Which produces the most job satisfaction for staff? According to our research, 75% of nonprofit communications teams are organized in one of four ways, based on how the workload for the team is created. We’ve labeled these teams: Integrated. Centralized. Internal Agency. CEO-Led.

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Craft a Positive “Page Not Found” Experience

Getting Attention

Flip Frustration to Satisfaction. We’re so focused on “urgent” to-dos and right-now campaigns that it’s easy to overlook a valuable engagement opportunity: Your website’s “page not found” page (a.k.a. 404 error page).

Day in the Life of a Nonprofit Communicator – Al Rosenberg

Kivi's Nonprofit Communications Blog

We send out a weekly satisfaction survey to our participants and I get to read all of their cool ideas and feedback. Al Rosenberg Welcome to the latest installment in our series on the “Day in the Life” of nonprofit communicators! This series lets you describe your workday in your own words.

Week of Freebies! Reserve 2016 Nonprofit Communications Trends Report

Kivi's Nonprofit Communications Blog

Your level of job satisfaction. Happy Holidays! It’s that time of year where we show our readers some love with some FREE goodies.

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#MixedLinks for Nonprofit Marketers and Fundraisers

Kivi's Nonprofit Communications Blog

February 25: Right-Things, Right-Now Marketing: Your One-Page Path to Job Satisfaction and Unequaled Results. Credit: https://flic.kr/p/4Aipnc. p/4Aipnc. How was your week? Join me for some Valentine’s Mixed Links, won’t you… Tis the season to show some love!

BEYOND CUTE: Why Nonprofits Should Try Emoji In Their Digital Marketing

Kivi's Nonprofit Communications Blog

SATISFACTION : Participants who chatted online with an expert who used emojis rated the expert as both friendlier and more competent. Emoji! These little symbols are exploding in number and placement in our digital lives. Wired called them “the first language born of the digital world.”.

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Part 2: Get to Stronger Supporter Relationships (Peer Guidance)

Getting Attention

Bonus—Greater satisfaction in doing the most important things right, and a far greater chance of increased impact! . Please tell us what you’re doing to strengthen supporter relationships, and what’s in your way. Thanks! Read Part 1 here.

Mixed Links for Nonprofit Communicators

Kivi's Nonprofit Communications Blog

TalentDesk gives us the 2018 Best Nonprofits to Work For using data from Glassdoor on salary and employee satisfaction and Charity Navigator’s organization accountability ratings. The Bombay Club. New Orleans, LA. Happy Friday, friends!

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The Ultimate Question

Cause Related Marketing

Using Customer Satisfaction to Find DonorsI sat in on a very interesting presentation last week at the Wasatch Online Marketers Association (WOMA) by Ryan Davies of Progrexion, a multi-disciplinary marketing and marketing research firm with offices in San Francisco and Utah.One of Progrexion’s house specialties is customer satisfaction surveys, one of the more dreary (if necessary) parts of.

3 Nonprofit Marketing Skills I Learned from Aunt Frances

Getting Attention

Like the satisfaction I feel after doing my monthly stint at the local food pantry, or my husband, Sean, and daughter, Charlotte, feel after their weekly shift at the youth garden, where they grow and harvest vegetables for another food bank.

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#MixedLinks for Nonprofit Marketers and Fundraisers

Kivi's Nonprofit Communications Blog

February 25: Right-Things, Right-Now Marketing: Your One-Page Path to Job Satisfaction and Unequaled Results. It’s Friday! Let’s party with some Mixed Links… So how many of you watched the Super Bowl? I am a Patriots fan (Dad’s from Boston) so I had a pretty good night.

Lesson From Greenpeace: Closing The Deal

The Agitator

I was hugely impressed and indicated my expectation that Greenpeace would probably do more than merely bask in the satisfaction that I was one of (then) 5 million viewers of their powerful video.

The Customer Survey as Cause Marketing Fundraiser

Cause Related Marketing

At the bottom of the receipt was an 800-number keyed to a customer satisfaction survey. to the cause in question whenever someone completes their customer satisfaction survey?’ Framed that way customer satisfaction surveys are a natural fit for cause marketing. Online customer satisfaction surveys represent another chance to do some cause marketing and, perhaps, some marketing for the cause. The other day I bought a paper icon at national chain store.

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Let’s Talk Business.

A Small Change

It is also becoming increasingly common for businesses to seek out cause based agencies to fund and support to enhance their branding, bolster employee satisfaction, and to catalyze tax benefits. We’ve had some great responses and feedback on our recent post about finding and cultivating Champions for our agencies, and how their throwing a party can be an effective and fun way to acquire new donors.

Fundraising and Marketing Teams: Integrated or Separate But Equal?

Kivi's Nonprofit Communications Blog

Job satisfaction is also significantly higher among staff on integrated teams. We need to break down the barriers preventing fundraising and marketing staff from cooperating in order to get the best results. The advice to get rid of “silos” is nothing new.

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