Should You Use Pre-Checked or Unchecked Opt-In Forms?

Kivi's Nonprofit Communications Blog

Susan King Cope, the director of development at Carolina Tiger Rescue recently sent me this question: Right now, we provide tours and folks provide their contact info when they check in. We are currently using an “opt out” function. Required in Canada.

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Opt-in/Opt-out: Special to UK and EU Readers

The Agitator

[ Attention Agitator readers elsewhere in the world: There’s plenty here that applies to you as well, but we’ll do a special opt-in/opt-out feature for you later focusing on opt-in/opt-out for newsletters, unsubscribes, etc.]

Stop SPAMMING your supporters with planned giving e-newsletters

iMarketSmart

” So I asked, “Did the people on the list opt-in to receive the e-newsletter?” So I asked again, “But did they opt-in to receive the e-newsletter?” ” “Well, they opted-in when they donated… I think,” he responded. Do I have prior explicit and verifiable permission (opt-in) from the recipient to send them this email/content? . Wiz-bang tech?

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Opt In vs Opt Out: The ‘Make or Break’ Decision In The UK And EU

The Agitator

Here’s a question for fundraisers in the UK and the European Union: Would you rather lose 50% or 85% of your donor base? In the DMA Data Privacy Survey of 2015 , more than 80% of those surveyed indicated that easily understood terms and conditions of privacy policies and. That’s the essence of what’s at stake as fundraisers stand on the tracks staring at the fast approaching train of new regulations on donor data protection that go into effect May 2018.

Email List Predicament: Is This OK?

Kivi's Nonprofit Communications Blog

Sometimes it’s hard to know whether you are doing the right thing or not, or where to stand in that big gray area. There’s the CAN-SPAM law, but its application in specific situations is often confusing and subject to interpretation. And that’s just single opt-in.

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5 best practices for delivering progress reports to your major gift and legacy supporters

iMarketSmart

Make it easy for them to continue the dialogue with a survey, reply button, links to more information, opt-in forms, download offers, etc.

Is There No End To Stupid?

The Agitator

It’s no secret that in the not-too-distant future, organizations in the UK and the European Union could lose access to between 50% and 85% of their donors if they don’t get some form of permission — from those donors — to send communications.

Life-Changing Nonprofit Marketing Jobs

Getting Attention

Subscribers, we’re working on getting you the ability to opt-in or -out of these listings vs. other job posts. P.S. Get this jobs post delivered to your in-box every week!

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How Nonprofit Communicators Can Measure Awareness

Kivi's Nonprofit Communications Blog

Awareness that you exist comes first (at least in theory — often times a compelling call to action or opportunity actually comes before organizational awareness). For organizations willing to invest big dollars in public surveying, you can get some answers.

Fundraising Bravery

The Agitator

Sometimes Professor Adrian Sargeant can be a real pain in the ass. Regulatory efforts aimed at imposing an ‘opt in’ system requiring that nonprofits have the donor’s permission before contacting them. We should all be grateful.

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Don’t survey your donors unless you have cultivation ready to go

iMarketSmart

These people were pouring their hearts out in those surveys. I replied, “And the ones that didn’t leave the organization in their wills yet? So that meant they were opted-in to a ‘club’ they didn’t ask to join. In return for their ultimate gift ($63,000 average), they were ‘spammed’ with stuff they didn’t necessarily want or they were ignored. Let’s start at the beginning.

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Made-for-You Nonprofit Marketing Jobs

Getting Attention

Subscribers, we’re working on getting you the ability to opt-in or -out of these listings vs. other posts. P.S. Get this jobs post delivered to your in-box every week!

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How Much Is Spam Hurting Your Online Fundraising? [New Study]

Kivi's Nonprofit Communications Blog

For their report , EveryAction studied 55 organizations and found that, on average, 18.21% of email was delivered to spam folders every month in 2016. for year-end fundraising in 2015. Read more about spam rates for year-end fundraising and #GivingTuesday in the full study.

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The 5 p’s of engagement fundraising

iMarketSmart

As they benefit from what you’re providing, ask them to consider opting-in to have a relationship. Being patient confirms to them that you just want to make them feel good and you’re in it for the long haul— just like they want to be. 1- Permission.

6 best practices for delivering progress reports to your major gift and legacy supporters

iMarketSmart

Make it easy for them to continue the dialogue with a survey, reply button, links to more information, opt-in forms, download offers, etc.

A Terrific Example of an Online “Engagement Fundraising” Effort for Planned Giving

iMarketSmart

The concept was developed to help supporters engage with the organization in a way that inspires them to consider a gift in their will. You can create bubbles and let them go in the park (virtually of course) and you can ask your friends to create bubbles too.

Know anyone needing a pick-me-up?

iMarketSmart

In January of 2013 the Chronicle of Philanthropy reported that “One in three executives is at best lukewarm about the person now holding the top development job.” If you aren’t receiving them, you can subscribe/opt-in here.

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E-News that Gets Attention & Generates Action—NYC Workshop, Feb. 16

Getting Attention

Please join me for Breakthrough E-Newsletters: 5 Steps to Shaping E-Communications that Connect , Thursday, February 16, 9:30 AM – 12:30 PM in New York City. Master the mechanics—opt-in vs. double opt-in, list management, in-house vs. outsource. P.S. Get more in-depth case studies, templates and tools, and guidance for nonprofit marketing success in my twice-monthly Getting Attention e-update.

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GOING, GOING FAST: Grab a Seat-May 18 E-Newsletter Workshop in New York City

Getting Attention

In Breakthrough E-Newsletters: 5 Steps to Shaping E-Communications that Connect , you’ll learn everything you need to get a high-impact e-newsletter going for your nonprofit, or to strengthen the one you have. Master the mechanics—opt-in vs. double opt-in, list management, in-house vs. outsource. I promise you it’ll be an incredibly worthwhile three hours when you do.

You've Set Up an Email Welcome Series, So Now What?

EveryAction

In the 2016 Nonprofit Email Deliverability Study , we found that spam complaints cost organizations 7.56% in fundraising revenue in 2015 alone. Let that sink in for a moment…. If you’re not confirming your opt-ins, this is likely happening.

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Paving The Way For Empty Fundraising Mailboxes

The Agitator

The watchdog Charity Navigator is changing its rating rules to penalize nonprofits who fail to provide an ‘opt-in’ process for the rental or exchange of their donors’ names.

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What Nonprofits Should Know About GDPR

J Campbell Social Marketing

So much has happened this week in terms of privacy rules and regulations! If your inbox is anything like mine, it has been inundated and overflowing with businesses and organizations sending updated privacy policies, in order to comply with GDPR, which goes into effect today.

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Grab-It Nonprofit Marketing Jobs

Getting Attention

Subscribers, we’re working on getting you the ability to opt-in or -out of these listings vs. other posts. P.S. Get this jobs post delivered to your in-box every week! Subscribers, we’re working on getting you the ability to opt-in or -out of these listings vs. other posts. Hold on! . Post YOUR comms job here —nonprofits, grantmakers, B Corps & vendors serving nonprofits.

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Putting Your Emails In Context

The Agitator

This research should remind you that your organization’s emails arrive in a blizzard of competing messaging. Just because he or she opted in?

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3 reasons to run an OPT-OUT campaign

iMarketSmart

I said you should run an OPT-OUT campaign. Not an opt-in campaign. That’s why helping people change their preferences and/or helping them opt-out of receiving emails could be a really good thing. All of us have too many records in our list.

3 Simple Email Improvements to Make More Money During EOY Fundraising

EveryAction

This post originally appeared in NTEN's July Connect newsletter. We’re just over halfway through 2016 and, if we’ve learned anything so far, it’s that online fundraising has really found its stride in the nonprofit sector. Always opt-in and confirm.

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What to Listen for in Donor Onboarding

The Agitator

In the previous on boarding post I emphasized the imperative to listen as soon as possible. Now, that was in 2007, so donors are probably more accoustomed to customized emails. I’m embroiled in a technological fight to get this to work as advertised and have been for months.

Feedback Week: Channel and Volume Preferences

The Agitator

We covered the three reasons people want to stop getting communications in a channel a couple weeks ago , but for those who don’t commit these posts to memory (I had to look it up, and I write these things!), Asking permission also increases opt-in rates.

Are Your Emails Being Delievered? [New Report]

Kivi's Nonprofit Communications Blog

Email addresses change all the time, and if you haven’t cleaned up your list in a while, you are lowering your open rates (and your sender reputation) by having those old email addresses. Opt-in and confirm. Download Your Copy.

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Text Messaging vs. Mobile Instant Messaging

Public Sector Marketing 2.0

Over the course of the last year, I have noticed a rapidly rising organizational interest amongst my clients in using “text messaging” for communications purposes; specifically for opt-in notifications. In practice, browser limits can pose problems.

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How to Get People to Raise Money for Your Nonprofit on Facebook – Part 1

J Campbell Social Marketing

I will highlight three of these features in this post, and in my next post I will detail step-by-step the ways in which you can get your community excited about raising money for your nonprofit using Facebook.

Sneak Peek: The Science Behind Engaging Your Supporters

EveryAction

In fact, we loved it so much that we're hosting an entire webinar on it! What got you interested in this topic? In my free time, I'm a fellow and lecturer at Georgetown, focusing on how to best activate audiences to support causes/nonprofits. I initially got interested in this almost by accident. They see your organization is helping them make the changes they’re seeking in the world.

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13 Tips to Double Your Digital Fundraising Donations

J Campbell Social Marketing

12) Stay in Touch. Add an opt-in button on the donation page that allows donors to receive email communications from you. Instead of accepting the gift and continuing to look for new donors, retain the donors you already have as you keep in touch with them.

Is donor qualification more important than donor identification?

iMarketSmart

Just because a donor matches a certain profile doesn’t mean they should be in your portfolio. Letters like those might generate some revenue from a portion of a portfolio but the other portion might privately balk feeling they shouldn’t have been on the list in the first place.

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RIDDLE: How do you measure the success (or failure) of your planned giving program?

iMarketSmart

I was speaking with a client recently about the success he’s been experiencing with our software and strategies when he asked a really great question: “How can I measure the success of my planned giving program in comparison to others?” How did they get in there?

From Awareness to Action: Using Pledges and Triggers to Make It StickK

SocialButterfly

21 that I had pledged to go car free or opt-in to receive tips, promotions and specials from participating partners? And then what if on the 22nd, I received another text in the morning letting me know of the total number of people who made the same pledge I did.

Share Your Predictions; Get My Trends Report

Kivi's Nonprofit Communications Blog

I’m putting together a Nonprofit Communications Trends Report that I’ll release in January, and I need your input and predictions. Here’s what I’m asking: Which communications tools will be very / somewhat / least important to your nonprofit in 2011?

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#hungerknowsnoparty

DonorDigital

Childhood hunger is a hidden epidemic in America that we can no longer ignore. Recently, Donordigital worked with Share Our Strength to coordinate an action for their Hunger Knows No Party campaign to encourage the candidates to turn their attention to childhood hunger in the U.S.

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Learning About Email at #15NTC

Kivi's Nonprofit Communications Blog

Avoiding the 5 Most Common Mistakes in Responsive Email Design. That’s why I chose to attend Avoiding the 5 Most Common Mistakes in Responsive Email Design led by Blake Groves of Salsa Labs and Ira Horowitz of Cornershop Creative Thursday morning.

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7 Ways to Build Your Nonprofit Email List

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Give them an article you’ve written or tips for better living and then get their email address in return for your sending that gem to them. Whenever you send a paper mailing, include a way for supporters to opt in to your email list. If people are forwarding your email, make it easy for them to opt in for your newsletter or updates on your mission. One of the most commonly-asked questions we get about online marketing is, "How do I build an email list?"

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