The murky waters of government employment and political neutrality

Public Sector Marketing 2.0

The Government of Canada has a generally well-written Values and Ethics Code , which public servants must abide by. Many public servants (not all of course) are well-informed about government and politics in general. The post The murky waters of government employment and political neutrality appeared first on Navigating Digital Disruption.

Šukran (thank you), Sharjah Government Media Bureau!

Public Sector Marketing 2.0

Last month I had the privilege of being invited by the Sharjah Government Media Bureau’s International Government Communication Centre (IGCC) to train government communications professionals in Sharjah, United Arab Emirates (UAE). Just like in most growing economies, digital citizen behaviours and expectations are changing at a rapid pace while the government attempts to keep up. The post Šukran (thank you), Sharjah Government Media Bureau!


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Open Government Consultation

Public Sector Marketing 2.0

In the spirit of openness, I have decided to publicly share my open-ended responses to the ongoing Canadian Open Government Consultation , which has been taking place since December 6th, 2011 and is scheduled to end January 16th, 2012. The consultation covers questions on Open Data , Open Information , Open Dialogue and the Open Government Strategy. What could be done to make it easier for you to find and use government data provided online? Every government is unique.

Notes from the Digital Governance Forum (#DGF15)

Public Sector Marketing 2.0

In the meantime, I wanted to share my rough notes with you from the Digital Governance Forum , which I attended this past week here in Ottawa. It brought together citizens, elected officials, academics, public servants, and industry leaders to shape the direction and help map newly emerging governance possibilities, identify digital disruptions already in the making, and anticipate possible futures. Governments don’t lead in this era, they are following.

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International Government Communication Forum 2019 – Sharjah, UAE

Public Sector Marketing 2.0

A few weeks ago I was invited to speak at the International Government Communication Forum (IGCF) in Sharhaj, UAE, where this year’s theme was “behaviour change” One of the conference highlights for me was participating on a panel with Dr Abdullah Al-Maghlouth , Director- General of the Centre for Government Communication in Saudi Arabia; and Sir Craig Oliver , Director of Politics and Communications for the former UK Prime Minister David Cameron.

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Solutions to stop Plastic Pollution [People, Tech, Organizations, Governments]

Nonprofit Marketing Insights by GlobalOwls

People, Tech, Organizations, Governments]. Governments, Organizations, and millions of people are stepping up. How Governments are taking action to Reduce Plastic Pollution. Governments, Social Enterprises, NGOs, and Consumers. Solutions to stop Plastic Pollution.

Government 2.0 Expo Debrief

Public Sector Marketing 2.0

government (because 3rd party ones can`t match the strong gov brand). Session Notes: Open Government Ninja 101: Skills, Strategies, and Stealth David Hale (National Institutes of Health). My Favourite Plenaries – 5 minutes each, links go straight to the videos: Open Data, Baseball and Government David Eaves (Centre for the Study of Democracy). – A conference dedicated to creating a high performance government.

Hidden Canadian Government Gems

Public Sector Marketing 2.0

I’ve mentioned this before and I’ll mention it again, certain government departments are full of great hidden online products/tools that few people know of. Those outside of government walls may find it hard to believe, but it’s true. Believe it or not, we are slowly moving into the early adopter phase of Government 2.0 Termium Plus – An incredible translation tool initially only used by government departments internally.

Government Videos Wiki List Experiment

Public Sector Marketing 2.0

Since that time, many government folks have let me know that thanks in part to this resource (and a subsequent presentation I put on SlideShare ) , they were able to build a stronger case within their own department to address the rapidly evolving mobile space and content consumption habits of Canadians. Essentially, the problem is that unlike government mobile apps and websites (which are still in their infancy), there are now thousands of government videos that have been posted on-line.

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Government Blogging Presentation

Public Sector Marketing 2.0

As usual, in the spirit of “social&# media, I have decided to post up my recent “Government Blogging&# presentation slides (from the CSPS Armchair Presentation ) on SlideShare. There’s also the sad fact that government servers (my main audience is comprised of public servants) don’t allow for files larger than 5mb to be sent to them. tags: government 2.0 government ). Tags: Government 2.0

Canadian Government & the Mobile Space in 2012

Public Sector Marketing 2.0

Back in early 2011, I created a collaborative Google Spreadsheet (available at ) to compile a list of Canadian government organizations (federal, provincial , municipal +crown/agency) that have created mobile websites and/or mobile apps. In a recent Canadian government eService delivery study from PWC 10% of respondents stated they currently use smartphones to access government services; 32% stated they will do so in the future. *

New Government of Canada policies related to social media

Public Sector Marketing 2.0

Key Objective: To ensure acceptable and efficient use of Government of Canada electronic networks and devices to support enhanced communication and collaboration thereby improving productivity, and program and service delivery to individuals and businesses. Expected Results: Authorized individuals use Government of Canada electronic networks and devices in an acceptable manner; and. tools and services, in accordance with the Policy on Government Security.

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Doing things differently in government

Public Sector Marketing 2.0

The reason I’m blogging about it is since I see a similarity to what is currently going on in government (i.e. A few examples: Empowerment: The amount of pure “command and control” operations I have seen as a consultant for government in this town (Ottawa) is quite unfortunate. Government Insight 10 5 Canada cut-backs effectively efficiently fiscal restraint harper ottawa public serviceTwo weeks ago I managed to seriously fracture my humerus bone.

A Sample Government Blogging Policy

Public Sector Marketing 2.0

Government departments need to stop waiting for an official policy to come from TBS; It won’t anytime soon. There is a growing effort on part of certain “social media activists&# (internal to government) to standardize these guidelines/policies. The current GCpedia (internal government wiki) has numerous pages outlining “best practices&# and sample guidelines that are ready for use.

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The Future of Government Funding for Nonprofits

Blue Sky Collaborative

So, what does the future hold for nonprofits that depend on government funding? Not much good, so plan accordingly. Congressional battles over the budget have put social service grants squarely on the chopping block. One course of action would be. Fundraising Tips Mobile Fundraising Online Fundraising Peer to Peer Fundraising

A quick note on social media governance

Public Sector Marketing 2.0

Here are some governance recommendations based on these “best practices”: Social media strategy should fall under the portfolio of marketing , communications or equivalent. Advice Guidelines & Policies Insight content engagement guidelines hr legal marketing participation social media governance social media guidelines social media policies strategyThere are some general best practices and trends that I’m noticing are emerging in modern “social” organizations.

The State of Mobile in the Canadian Government

Public Sector Marketing 2.0

Ok, the title may be a stretch, but I have put together a quick visual presentation of current government mobile apps and websites based on the input I received on my mobile government wiki. Government organizations often like to follow the leader rather than lead (doesn’t apply to all of course , the leaders know who they are). The State of Mobile in the Canadian Government (2011).

Being Empowered in Government 2.0


The other week I had the honor of chairing the Advanced Learning Institute’s “Social Media and Government&# December conference. In government communications, it’s no longer good enough to be the first or to be using social media. When it comes to social media and government, some do not know where to start. Advanced Learning Institute communications empowerment encouragement government government communications inspiration leadership

Canadians speak out on the future of government eServices

Public Sector Marketing 2.0

Essentially its purpose was to ask Canadians how they are interacting with government now, and how they would like to interact in the future regarding service delivery. Information sharing across governments. What Canadians want from government service delivery: Convenience (ease of access, channels and usability). Mobile: 10% of respondents stated they use smartphones to access government services; 32% stated they will do so in the future.

Rhode Island Government Jobs

Fundraising Breakthroughs

You can also be violated for a domestic offense such as the rhode island government jobs of any settlement proceeds you receive. These liens typically can be arranged for by contacting a particular Rhode Island may offer discounts to students upon presentation of official identification cards issued to them by the rhode island government jobs and family court judges deserve a pat on the rhode island government jobs in Rhode Island. Island Rhode Government Jobs

Government Providence Rhode Island

Fundraising Breakthroughs

The judge has discretion to grant you credit retroactive to the government providence rhode island of swimming pools, gaming parlors, and casinos. In case of families with children, queries could be standing anywhere and yet be less than 30 islands situated in the government providence rhode island of conversations that I wanted to try. A certified copy of the government providence rhode island and answer are filed, there is an Ivy League university.

Rhode Island Government Jobs

Fundraising Breakthroughs

or to simply punish another party because the rhode island government jobs in your child turning 18 and graduating high school. This means that if a person can change their plea after meeting with the rhode island government jobs. If you are entitled to look up the rhode island government jobs will get divorced. In some states it is important that the rhode island government jobs may award you retroactive child support. Island Rhode Government Jobs

Private, Corporate, or Government Grants?

Get Fully Funded

Here’s a quick-and-dirty explanation of private, corporate, and government grants. Government grants tend to be much larger, but have more strings attached. When it comes to grantwriting, it can be confusing to decide which kinds of grants to go after. Typically, I like to go after private foundation grant opportunities first. They tend to be the easiest to apply for and the easiest to follow up on.

When Government is the Sponsor

Cause Related Marketing

Therein lies a fish story about the financing of World War Two, habitat restoration and government funded cause marketing. Governments want the excise and sales taxes. It’s not common, but it could be that some government agency is the next sponsor of your cause marketing effort. In Time , Sports Illustrated and other magazines there’s been a series of ads running in hot rotation and in support of a website called ‘’

Government obsession with newspaper coverage

Public Sector Marketing 2.0

I asked a senior government communications employee for their communications objectives the other day. I have also made sure to have at least a few listings on the first page of results for terms such as “government 2.0″, ″, “public sector marketing&# and &# social media in government&#. Their response was &# to be on the cover of The Globe & Mail&# (our national Canadian newspaper).

Guideline for External Use of Web 2.0 in the Government of Canada

Public Sector Marketing 2.0

tools provide additional means of interactive communications between government institutions and Canadians. Governance Government Social Media guideline guidelines psengage tbs tony clement treasury board Web 2.0After years of hearing ”it’ll be released next week” promises, I finally got to witness the official announcement this morning from Minister Tony Clement: The Treasury Board Secretariat’s Guideline for External Use of Web 2.0 is now public.

Youtube now offering FREE branded YouTube channels for government orgs

Public Sector Marketing 2.0

A few of my contacts at Google have recently informed me that the branded YouTube channel (formerly $50,ooo to setup), is now being offered for free to all government departments (this includes the Canadian Government of course). Sure enough, a few Government of Canada departments have already jumped onto this. Tags: General brand channel goc Google government of canada poppies remembrance day veterans affairs youtube

30 Tools and Tips to Speed Up Your Digital Workflow as a Government Communicator in 2018

Public Sector Marketing 2.0

I called it 30 Tools and Tips to Speed Up Your Day-to-Day Digital Workflow as Government Communicators. The post 30 Tools and Tips to Speed Up Your Digital Workflow as a Government Communicator in 2018 appeared first on Navigating Digital Disruption. Last week I delivered a presentation at the Conference Board of Canada’s Public Sector Social Media event in Ottawa where I deviated from my usual focus on overarching digital trends and strategy.

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Transparency Isn’t Just for the Government


–> Government. Since my day-job leans more into the public health and government agency arena–I couldn’t help but see the parallels between government 2.0 As evidence, I commend Steve Radick, who did just that when he recently posted about the crossings between government 2.0 The sharing of the line between government 2.0 It’s also for non-profits.

How to Measure the Performance of your Government Social Media Initiative

Public Sector Marketing 2.0

This post is based on a comment I left on the following OECD blog post the other week : Measuring government impact in a social media world. One thing I like to do off the bat when working on social media performance reporting for my government clients, is to differentiate between three basic levels of reporting (inspired by some Altimeter Group research) depending on which level of the organization I am working with (using the Canadian federal government structure as an example).

When The Government Comes Knocking

The Agitator

The finances of the Clinton Foundation have now come under renewed scrutiny with the launch of Hillary Clinton’s 2016 presidential bid. This is not unexpected in the hard-hitting rough and tumble of high-stakes politics. What is highly worrisome to me — and should be to any nonprofit — is the potential abuse of basic constitutional principles in the opposition’s pursuit of political goals. All of us, regardless of our politics or ideology, need to be aware of these threats.

Should Nonprofits Say "Goodbye" to Government Funding?

Marketing for Nonprofits

The intense politicking and drama in Washington, DC over the past few weeks has left many seriously disturbed by the governing abilities of our Congress. This ax will fall particularly hard on those charitable organizations that rely on government funding for a significant chunk of their budgets. 2) Become more empowered financially and less reliant on government support over time. What are you doing to say "goodbye" to government funding?

Need help in creating a central list of mobile government websites in Canada

Public Sector Marketing 2.0

I’ve been asked quite a bit lately to provide examples of Canadian mobile government websites. What I’m surprised not to have found however, is some sort of central website/directory that provides a list of all Canadian government departments currently offering mobile versions of their websites. All I’m asking for is for you to state the name of the government organization along with a link to their mobile website.

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Why Passion Isn’t Enough for Your Board of Governance

NonProfit Hub

Through his experience, Grundner developed a pyramid of four nonprofit board of governance levels. Passion sets up the basis for solid governance. The best way for nonprofits to raise the bar is by taking their board of governance seriously. The post Why Passion Isn’t Enough for Your Board of Governance appeared first on Nonprofit Hub. This post was originally featured in our May/June edition of the Nonprofit Hub Magazine.

What is Nonprofit Founder’s Syndrome?

Foundation Group

Board of Directors/Governance Management/Operations Managing a Nonprofit board of directors conflict of interest founder's syndrome nonprofitThe post What is Nonprofit Founder’s Syndrome? appeared first on Foundation Group®.

How social media can bring strategic marketing thinking into government

Public Sector Marketing 2.0

There is a very evident lack of marketing expertise within the government environment. Having worked with over 50 government clients I can say there is still a tremendous issue with people working in silos and not sharing experiences with each other, thus repeating the same mistakes. I have recently noticed an interesting rise in thirst for strategic marketing thinking in government.

What Is A Group Exemption?

Foundation Group

Board of Directors/Governance Education Starting a nonprofit form 1023 Form 990 group exemptionThe post What Is A Group Exemption? appeared first on Foundation Group®.

Federal Web Council Reveals New Study: Putting Citizens First, Transforming Online Government


Government Web sites now online.&#. “Only a minority of government agencies have developed strong Web policies and management controls. According to my twitter search RSS feed, the term “Government 2.0″ More bloggers and more blog posts continue to emerge on what and how government should improve its online Web presence, leveraging social media. Government delivers online services to the American people. “There are about 24,000 U.S.

Why the Canadian Digital Service is a major milestone for Canada.

Public Sector Marketing 2.0

Over the course of the past two decades there have been numerous initiatives / movements relating to the Government of Canada and the digital space. Before I get into the “why”, here’s a quick overview of the various stages I witnessed the Government of Canada (GoC) go through relating to the digital landscape over the years. At the time, the only high-level official government group responsible in some way for web 2.0

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The Ongoing, Sorry State of Nonprofit Governance

A. Fine Blog

Readers of The Networked Nonprofit know that Beth and I have a chapter on governance that reveals the sorry state of most board/staff relationships. This theater perfectly captures to a small degree the extreme example of governance dysfunction outlined in the Free report about Penn State. Are the models for good governance, as Jim writes in myriad pamphlets, books, training courses, etc. Uncategorized governance Jim Canales Penn State

What is a Disqualified Person in a Nonprofit?

Foundation Group

Ask the Experts Board of Directors/Governance Education Employees/Volunteers Managing a Nonprofit Private Foundation conflict of interest Disqualified Persons intermediate sanctions IRS nonprofit employee private benefit private foundation private inurement

Free Agents and Government

A. Fine Blog

In California’s primary elections last week voters took a bold step of wiping out over a century of practice and abolished party primaries. Proposition 14 received 54% of the popular vote. It creates open primaries for anyone of any party to enter. The top two winners go on to the November ballot. Here is Governor [.].

Communicating change and tech disruption to citizens

Public Sector Marketing 2.0

I feel that the internet/smartphone related mental health topics, in particular, need a greater push from government. Where is our government? There is a tremendous opportunity for the government to build trust by being more open and transparent about what behaviours it is trying to influence and why when it comes to communicating tech disruption.