Expert insights. Personalized for you.
Do you hate your donor management system? How is your day going so far? We would love to hear what your typical Day in the Life of a Nonprofit Communicator looks like for our popular blog series. Tell us all about the day-to-day work that keeps your organization going. What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? Do you have the best co-workers? How It Works It’s extremely simple! MORE
The new Salesforce1 app for iPhone and Android helps front-line fundraisers and marketers solicit and enter more information about donors when out of the office (no chance of forgetting key elements) in a flash. Apps (on the Salesforce App Exchange and beyond) for taking online donations (processing fees still apply), project management, and calendar management are likely to help your organization, especially if it’s on the smaller side, to operate more efficiently. MORE
If you are in the market for volunteer management software, VolunteerPro is hosting a FREE Online Volunteer Management Software Expo Wednesday on October 26th. EveryAction has created a Nonprofit Donor Persona Template you can download. For a deeper look at messaging to different personas, check out their article on Using CRM and Donor Management Software to Talk Anyone. What time is it? Mixed Links time! MORE
Using this process to identify different types of donors in your universe is extremely useful in guiding your efforts to segment your list and fine tune the messaging that you use for each group. If you're looking for a specific type of donor, click on their persona name to jump directly to that section. Oscar One-Off Donor 2. Luna Lapsed Donor. Oscar One-Off Donor. Oscar the one-off, or occasional donor gives what he can, when he can. Luna Lapsed Donor. MORE
In seasons of fiscal and donor management drought there are many dangers, but perhaps the greatest is our losing sight of and trust in the mission. How do you stay excited about your organization when donors aren’t responding how you’d like them to? I have a friend who has recently stepped into a new role as a fundraiser and is struggling. Lots of calls + lots of effort = no new money for his organization. MORE
Do you hate your donor management system? Since 2013 we have been collecting and sharing Days in the Life of a Nonprofit Communicator. We created it as a fun way to help us better understand our community’s needs and to also let other nonprofit communicators know they aren’t alone in the crazy, chaotic world of nonprofit marketing and fundraising. And now it’s time for you to contribute! Tell us all about the day-to-day work that keeps your organization going. MORE
With EveryAction Development, we’ve made it truly simple to manage your donors in one, unified platform, giving you more time to focus on your organization’s mission, raise more money, and operate more efficiently. You can manage all your donors in a single place regardless of what channel you acquired them. Most people have had this very narrow window into what their donors are actually doing and they really miss the full picture. MORE
His years of experience have led him to create his own donor management and fundraising software system: Total Community Manager. When you are considering purchasing a new system, take the necessary time to explore or “map out” what you need from the system, especially to help maintain the necessary donor relationships and raise more money. Categorize and code different levels of donors to personalize their communication based on their level of giving? MORE
After I read this I began to wonder if, perhaps, fundraising CRM should include photos of each donor by syncing with open API’s that social media like Facebook, LinkedIn and Twitter provide. Wouldn’t that increase donor empathy, donor-centricity, and overall fundraising effectiveness? The post Should your CRM include photos of each of your donors? My uncle is a radiologist. Recently he told me about a 2007 study of radiologists. MORE
Imagine a world where you easily view all the information you need from donor discovery efforts (the result of donor surveys ) in a simple dashboard. Imagine a world where you know exactly why each donor cares about your nonprofit’s mission, who inspired them to care, how they’d like to give and when. Imagine this. MORE
Do you hate your donor management system? What Does YOUR Workday Look Like? What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? Do you have the best co-workers? Tell me all about it! It’s time for another call for submissions for our Day in the Life of a Nonprofit Communicator blog series, and I want you to share all the things you do on a daily basis to make the world a better place. MORE
We’ve rounded up six ways to reach out to millennial donors to help boost your fundraising efforts. If they are, then they’re hearing your asks there, and like other donors they don’t want to feel bombarded. Additionally, if a donor keeps giving online, despite your repeated mail asks, consider dropping them from the mail list or include a mail opt-out button. fundraising donors donor management millennials MORE
He’s the nation’s leading expert when it comes to nonprofits that use the financial accounting software – and he’s helped thousands of nonprofits navigate the wide world of donor management. Does your nonprofit have donor management software? MORE
As a general rule, retaining existing donors costs less than acquiring new ones. Current donors are a curated universe who have already demonstrated a belief in your organization’s mission, and willingness to take action toward it. As such, for most nonprofit organizations, pursuing strategies to reducing donor losses is the most affordable strategy for increasing net fundraising gains. Start with a donor stewardship program. retention donor management MORE
This makes sense, especially considering that almost two-thirds reported not having a specific staff member dedicated to data management. Email + donors get the most data love. When they are taking advantage of their data, nonprofits seem to rely on it most when it comes to their email and donor databases. Over half of those surveyed indicate they use software to collect and analyze data as part of their email programs and donor management processes. MORE
Proper donor management is the key to effective fundraising. When you have accessible data about your donors that is stored well and easy to sift through, your nonprofit will have the tools you need in order to build relationships with those supporters. . Track donor engagement. MORE
For fundraisers, the clarity of each donor contact record matters. Development teams need to know how the relationship with each donor has evolved over the years. With the personal email to notes feature, fundraisers can easily document their email conversations with donors. email fundraising donor managementA clean and complete contact record saves time and provides fundraisers with the full picture. MORE
Does it meaning getting involved in other roles like volunteering or getting more donors to read your communications? Once you have an idea of what that engagement looks like, use the following seven techniques to amp up donor engagement. Be genuine when asking donors to engage. Use software to help your donor engagement. Encourage donors to join the conversation. Suggest ways donors can get more involved. 1: Be genuine when asking donors to engage. MORE
Do you hate your donor management system? Are you looking for our latest submission for A Day in the Life of a Nonprofit Communicator? ME TOO! I am running out of days and need to hear from you awesome nonprofit communicators doing your thing, making the world a better place. Tell us all about the day-to-day work that keeps your organization going. What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? MORE
This is one reason we tell you to skip the donor lists in annual reports – it’s a minefield! If your donor management or online donation systems don’t allow for a separate field, ask in a follow-up email what their preferred name is. MORE
He made some really bold statements about the way we talk about potential and existing donors. The more we treat our donors as partners and friends of the organization, the more tightly connected to the mission of the organization they become. Related posts: Great Donor Stories Evaluating Your Donor Management Software Turning it Over to the Donor Keeping Info in Your Donor Database Tangible Donor Cultivation. MORE
See for yourself >> EveryAction Development: Make Your Fundraising Tools Work For You With EveryAction Development, we’ve made it truly simple to manage your donors in one, unified platform, giving you more time to focus on your organization’s mission and operate more efficiently. See how it works >> Identify, Track, and Analyze Gifts with New Grants Management on EveryAction Many nonprofits receive anywhere from 10-90% of their revenue from foundation grants. MORE
I get lots of questions similar to this all the time: Quick question: Do you have a few favorite donor database software recommendations. Especially for collecting donor giving habits. Total Community Manager. Donor databases are vital for nonprofit fundraising. We need to treat donors like the valuable humans they are. Get 100 donors in the next 12 weeks? Learn how: 100 Donors in 90 Days ! donor databases donor stewardship MORE
Often organizations fall on one side or the other of that line with a perspective that is either proactive or reactive when it comes to donor management. Reactive and proactive donor management really are opposites. Reactive donor management provides you an opportunity to approach individual donors in a very focused and personal way. Proactive donor management involves the creation and adherence to a development plan. MORE
In order to be loyal donors, alumni must feel that they are part of a thriving college community. Effective management of major gifts relationships. Maintaining relationships with alumni who are considered major donors is a process that requires flexibility, detail, and the ability to capture personal details about individual relationships in an accessible way. fundraising CRM Development donor management higher education MORE
study 20% 0f 451 senior executives polled said the their CRM (customer relationship management) initiatives had failed to deliver profitable growth and had damaged customer relationships Do You Really Know What to Do with Your. In a Bain & Co. MORE
Do you hate your donor management system? Let’s get down to the real nitty gritty! Are you chugging coffee all day? Do you have the best co-workers? Tell me all about it! It’s my monthly call for submissions for our Day in the Life of a Nonprofit Communicator blog series, and I want you to share all the things you do on a daily basis to make the world a better place. MORE
Because of the unique legal, administrative, and personal aspects of planned gifts, managing the process can be a complicated task for Development professionals, especially without tools that are built specifically for this type of donation. Most often granted once the donor has passed away, planned gifts are usually donated through a will or trust. A donor can make a charitable bequest via a trust, will, or estate plan. MORE
Do you hate your donor management system? How is your day going so far? We would love to hear what your typical Day in the Life of a Nonprofit Communicator looks like for our popular blog series. Tell us all about the day-to-day work that keeps your organization going. What is your morning commute like? Are you chugging coffee all day? Have meetings all day? Eat lunch at your desk? Workout before going home? Check email or social when you get home? MORE
Here is some wonderful insight into the state of online donor management, courtesy of Nonprofit Tech for Good (NTech). Excellent way to gauge just how effective the online donor experience really is. It’s all based on an old-fashioned ‘secret shopper’ approach, brought to the digital space. MORE
You just want to provide a great experience for your supporters and an easy-to-manage tool for your colleagues (mostly accidental techies), right? Every week without fail, our team hears stories of pain and misery from nonprofit staff: Our donor software can’t. Tools Advocacy crm donor management Firefly Partners fundraising Maureen Wallbeoff Nonprofit Communications MORE
Do you hate your donor management system? We are out of Day in the Life submissions. Please share yours! We want to hear from you awesome nonprofit communicators doing your thing, making the world a better place. Tell us all about the day-to-day work that keeps your organization going. What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? Do you have the best co-workers? We want to know all about it! MORE
Do you hate your donor management system? I need more submissions for our Day in the Life of a Nonprofit Communicator blog series! Won’t you please share all the things you do on a daily basis to make the world a better place ? We started this popular series in 2013 to get a glimpse into the everyday behind-the-scenes things you have to do for your job as a nonprofit communicator. MORE
As a result of widespread unemployment and economic hardships, many generous donors have had to press pause on their financial support of charitable causes. How many new donors have you acquired during the pandemic? Donors tend to make larger donations. MORE
From your board members requesting the latest donor stats to your digital director asking for email conversion rates, tracking your data can be hard. A moves management report that’s more than just an excel spreadsheet. You’re looking at your predecessor’s documents for tracking prospective major donors and you’re faced with an endless number of spreadsheets. fundraising data Development donor management reporting MORE
In order to be loyal donors, alumni must feel that they are part of a thriving college community. Effective management of major gifts relationships. Maintaining relationships with alumni who are considered major donors is a process that requires flexibility, detail, and the ability to capture personal details about individual relationships in an accessible way. fundraising CRM Development donor management higher education MORE
We get so caught up in donor management that we can’t remember why we started working in the first place. I spend the majority of my time finding a way to engage donors and connect them to my nonprofit in a way that they find compelling. I am so focused on the donor I lose perspective of the bigger picture and of my own contribution. We work in a challenging profession. MORE
We don’t need customer service,” Pam Grow is here to tell you Yes, Donors Require Customer Service via the The Nonprofit Times. Is the Donor Management System Dead? Greetings from beautiful Orange Beach, Alabama! I am at a tennis tournament this weekend, but I wouldn’t miss our Mixed Links time together… You have until Monday, September 28 to submit a post for this month’s Nonprofit Blog Carnival. MORE
Whether you're reporting to your board, supporting teams in different departments, or just trying to get through to a specific type of donor, we've broken down all the ways your CRM + donor software can help. This post outlines: How to approach nine common donor types and helpful tips + tricks for smarter messaging. How CRM + donor management software can help your teams work better together. Talking to your donors. Talking to your donors. MORE
Do you hate your donor management system? Oh no! I am out of days to share. I need more submissions for our Day in the Life of a Nonprofit Communicator blog series. Won’t you please share all the things you do on a daily basis to make the world a better place ? We started this popular series in 2013 to get a glimpse into the everyday behind-the-scenes things you have to do for your job as a nonprofit communicator. MORE
Bloomerang knows What Baby Strollers Can Teach Us About Donor Management. July 22: Annual Report Basics: Written Annual Reports Donors Will Actually Read (Presented at CharityHowTo and free with an All-Access Pass). Happy Friday, everyone. MORE
Now you have valuable help as you try to figure out the best donor management system for your organization. NTEN and Idealware, two trusted names in nonprofit technology, have jointly published A Consumer’s Guide to Low-Cost Donor Management Systems. The report analyzes 29 systems that cost from the low three figures up to $4,000, and recommend best fits for different organizational needs. Download it for free (with registration). MORE
Most nonprofits know firsthand the benefits of using a CRM system to manage their supporter data, and while every organization has common basic needs (reliable tracking for multi-channel campaigns, intuitive donor management, and clear reporting tools, for example), there is also much variation when it comes to the specific needs that arise across issues and missions. Supporters of environmental organizations aren’t just philanthropic donors. MORE
The other day Tom posed the question, Are You a Fundraising Professional? , and answered it by concluding that “If you see your role as facilitating a positive donor experience, then yes, you are.” The morning Tom’s post ran I received news that Jay Love , the co-founder and CEO of Bloomerang , the donor management software firm, is changing jobs. And to all the clients and donors that Bloomerang serves. MORE
Donor Management Related Topics 
J Campbell Social Marketing
MARCH 15, 2021
He’s the nation’s leading expert when it comes to nonprofits that use the financial accounting software – and he’s helped thousands of nonprofits navigate the wide world of donor management. Does your nonprofit have donor management software?
Fundraising Coach
JULY 13, 2020
Proper donor management is the key to effective fundraising. When you have accessible data about your donors that is stored well and easy to sift through, your nonprofit will have the tools you need in order to build relationships with those supporters. . Track donor engagement.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
EveryAction
AUGUST 17, 2016
Whether you're reporting to your board, supporting teams in different departments, or just trying to get through to a specific type of donor, we've broken down all the ways your CRM + donor software can help. This post outlines: How to approach nine common donor types and helpful tips + tricks for smarter messaging. How CRM + donor management software can help your teams work better together. Talking to your donors. Talking to your donors.
Non Profit Marketing 360
JULY 3, 2011
Now you have valuable help as you try to figure out the best donor management system for your organization. NTEN and Idealware, two trusted names in nonprofit technology, have jointly published A Consumer’s Guide to Low-Cost Donor Management Systems. The report analyzes 29 systems that cost from the low three figures up to $4,000, and recommend best fits for different organizational needs. Download it for free (with registration).
Fundraising Coach
AUGUST 26, 2013
I get lots of questions similar to this all the time: Quick question: Do you have a few favorite donor database software recommendations. Especially for collecting donor giving habits. Total Community Manager. Donor databases are vital for nonprofit fundraising. We need to treat donors like the valuable humans they are. Get 100 donors in the next 12 weeks? Learn how: 100 Donors in 90 Days ! donor databases donor stewardship
Blue Sky Collaborative
SEPTEMBER 21, 2009
study 20% 0f 451 senior executives polled said the their CRM (customer relationship management) initiatives had failed to deliver profitable growth and had damaged customer relationships Do You Really Know What to Do with Your. In a Bain & Co.
EveryAction
MARCH 5, 2019
As a general rule, retaining existing donors costs less than acquiring new ones. Current donors are a curated universe who have already demonstrated a belief in your organization’s mission, and willingness to take action toward it. As such, for most nonprofit organizations, pursuing strategies to reducing donor losses is the most affordable strategy for increasing net fundraising gains. Start with a donor stewardship program. retention donor management
iMarketSmart
JUNE 2, 2017
After I read this I began to wonder if, perhaps, fundraising CRM should include photos of each donor by syncing with open API’s that social media like Facebook, LinkedIn and Twitter provide. Wouldn’t that increase donor empathy, donor-centricity, and overall fundraising effectiveness? The post Should your CRM include photos of each of your donors? My uncle is a radiologist. Recently he told me about a 2007 study of radiologists.
EveryAction
JANUARY 16, 2018
From your board members requesting the latest donor stats to your digital director asking for email conversion rates, tracking your data can be hard. A moves management report that’s more than just an excel spreadsheet. You’re looking at your predecessor’s documents for tracking prospective major donors and you’re faced with an endless number of spreadsheets. fundraising data Development donor management reporting
EveryAction
SEPTEMBER 12, 2018
For fundraisers, the clarity of each donor contact record matters. Development teams need to know how the relationship with each donor has evolved over the years. With the personal email to notes feature, fundraisers can easily document their email conversations with donors. email fundraising donor managementA clean and complete contact record saves time and provides fundraisers with the full picture.
Getting Attention
OCTOBER 27, 2016
You just want to provide a great experience for your supporters and an easy-to-manage tool for your colleagues (mostly accidental techies), right? Every week without fail, our team hears stories of pain and misery from nonprofit staff: Our donor software can’t. Tools Advocacy crm donor management Firefly Partners fundraising Maureen Wallbeoff Nonprofit Communications
EveryAction
JANUARY 31, 2018
See for yourself >> EveryAction Development: Make Your Fundraising Tools Work For You With EveryAction Development, we’ve made it truly simple to manage your donors in one, unified platform, giving you more time to focus on your organization’s mission and operate more efficiently. See how it works >> Identify, Track, and Analyze Gifts with New Grants Management on EveryAction Many nonprofits receive anywhere from 10-90% of their revenue from foundation grants.
EveryAction
APRIL 30, 2018
In order to be loyal donors, alumni must feel that they are part of a thriving college community. Effective management of major gifts relationships. Maintaining relationships with alumni who are considered major donors is a process that requires flexibility, detail, and the ability to capture personal details about individual relationships in an accessible way. fundraising CRM Development donor management higher education
EveryAction
APRIL 30, 2018
In order to be loyal donors, alumni must feel that they are part of a thriving college community. Effective management of major gifts relationships. Maintaining relationships with alumni who are considered major donors is a process that requires flexibility, detail, and the ability to capture personal details about individual relationships in an accessible way. fundraising CRM Development donor management higher education
EveryAction
MAY 9, 2018
Because of the unique legal, administrative, and personal aspects of planned gifts, managing the process can be a complicated task for Development professionals, especially without tools that are built specifically for this type of donation. Most often granted once the donor has passed away, planned gifts are usually donated through a will or trust. A donor can make a charitable bequest via a trust, will, or estate plan.
EveryAction
OCTOBER 9, 2017
With EveryAction Development, we’ve made it truly simple to manage your donors in one, unified platform, giving you more time to focus on your organization’s mission, raise more money, and operate more efficiently. You can manage all your donors in a single place regardless of what channel you acquired them. Most people have had this very narrow window into what their donors are actually doing and they really miss the full picture.
iMarketSmart
DECEMBER 5, 2016
Imagine a world where you easily view all the information you need from donor discovery efforts (the result of donor surveys ) in a simple dashboard. Imagine a world where you know exactly why each donor cares about your nonprofit’s mission, who inspired them to care, how they’d like to give and when. Imagine this.
Fundraising Coach
JUNE 1, 2017
Does it meaning getting involved in other roles like volunteering or getting more donors to read your communications? Once you have an idea of what that engagement looks like, use the following seven techniques to amp up donor engagement. Be genuine when asking donors to engage. Use software to help your donor engagement. Encourage donors to join the conversation. Suggest ways donors can get more involved. 1: Be genuine when asking donors to engage.
Fundraising Coach
FEBRUARY 22, 2011
His years of experience have led him to create his own donor management and fundraising software system: Total Community Manager. When you are considering purchasing a new system, take the necessary time to explore or “map out” what you need from the system, especially to help maintain the necessary donor relationships and raise more money. Categorize and code different levels of donors to personalize their communication based on their level of giving?
A Small Change
JUNE 30, 2010
Often organizations fall on one side or the other of that line with a perspective that is either proactive or reactive when it comes to donor management. Reactive and proactive donor management really are opposites. Reactive donor management provides you an opportunity to approach individual donors in a very focused and personal way. Proactive donor management involves the creation and adherence to a development plan.
EveryAction
OCTOBER 3, 2018
Using this process to identify different types of donors in your universe is extremely useful in guiding your efforts to segment your list and fine tune the messaging that you use for each group. If you're looking for a specific type of donor, click on their persona name to jump directly to that section. Oscar One-Off Donor 2. Luna Lapsed Donor. Oscar One-Off Donor. Oscar the one-off, or occasional donor gives what he can, when he can. Luna Lapsed Donor.
Kivi's Nonprofit Communications Blog
OCTOBER 7, 2016
If you are in the market for volunteer management software, VolunteerPro is hosting a FREE Online Volunteer Management Software Expo Wednesday on October 26th. EveryAction has created a Nonprofit Donor Persona Template you can download. For a deeper look at messaging to different personas, check out their article on Using CRM and Donor Management Software to Talk Anyone. What time is it? Mixed Links time!
Kivi's Nonprofit Communications Blog
JUNE 17, 2019
Do you hate your donor management system? How is your day going so far? We would love to hear what your typical Day in the Life of a Nonprofit Communicator looks like for our popular blog series. Tell us all about the day-to-day work that keeps your organization going. What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? Do you have the best co-workers? How It Works It’s extremely simple!
Kivi's Nonprofit Communications Blog
SEPTEMBER 16, 2019
Do you hate your donor management system? How is your day going so far? We would love to hear what your typical Day in the Life of a Nonprofit Communicator looks like for our popular blog series. Tell us all about the day-to-day work that keeps your organization going. What is your morning commute like? Are you chugging coffee all day? Have meetings all day? Eat lunch at your desk? Workout before going home? Check email or social when you get home?
Kivi's Nonprofit Communications Blog
JULY 16, 2018
Do you hate your donor management system? Since 2013 we have been collecting and sharing Days in the Life of a Nonprofit Communicator. We created it as a fun way to help us better understand our community’s needs and to also let other nonprofit communicators know they aren’t alone in the crazy, chaotic world of nonprofit marketing and fundraising. And now it’s time for you to contribute! Tell us all about the day-to-day work that keeps your organization going.
Kivi's Nonprofit Communications Blog
SEPTEMBER 11, 2017
Do you hate your donor management system? Let’s get down to the real nitty gritty! Are you chugging coffee all day? Do you have the best co-workers? Tell me all about it! It’s my monthly call for submissions for our Day in the Life of a Nonprofit Communicator blog series, and I want you to share all the things you do on a daily basis to make the world a better place.
Kivi's Nonprofit Communications Blog
FEBRUARY 4, 2019
Do you hate your donor management system? We are out of Day in the Life submissions. Please share yours! We want to hear from you awesome nonprofit communicators doing your thing, making the world a better place. Tell us all about the day-to-day work that keeps your organization going. What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? Do you have the best co-workers? We want to know all about it!
Kivi's Nonprofit Communications Blog
OCTOBER 15, 2018
Do you hate your donor management system? Are you looking for our latest submission for A Day in the Life of a Nonprofit Communicator? ME TOO! I am running out of days and need to hear from you awesome nonprofit communicators doing your thing, making the world a better place. Tell us all about the day-to-day work that keeps your organization going. What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk?
A Small Change
JUNE 19, 2013
We get so caught up in donor management that we can’t remember why we started working in the first place. I spend the majority of my time finding a way to engage donors and connect them to my nonprofit in a way that they find compelling. I am so focused on the donor I lose perspective of the bigger picture and of my own contribution. We work in a challenging profession.
Kivi's Nonprofit Communications Blog
FEBRUARY 26, 2018
Do you hate your donor management system? What Does YOUR Workday Look Like? What’s going on at your desk right now? Are you chugging coffee all day? Have meetings all day? Do you eat lunch at your desk? Do you have the best co-workers? Tell me all about it! It’s time for another call for submissions for our Day in the Life of a Nonprofit Communicator blog series, and I want you to share all the things you do on a daily basis to make the world a better place.
Kivi's Nonprofit Communications Blog
MAY 1, 2018
Do you hate your donor management system? Oh no! I am out of days to share. I need more submissions for our Day in the Life of a Nonprofit Communicator blog series. Won’t you please share all the things you do on a daily basis to make the world a better place ? We started this popular series in 2013 to get a glimpse into the everyday behind-the-scenes things you have to do for your job as a nonprofit communicator.
Kivi's Nonprofit Communications Blog
JUNE 18, 2018
Do you hate your donor management system? I need more submissions for our Day in the Life of a Nonprofit Communicator blog series! Won’t you please share all the things you do on a daily basis to make the world a better place ? We started this popular series in 2013 to get a glimpse into the everyday behind-the-scenes things you have to do for your job as a nonprofit communicator.
Kivi's Nonprofit Communications Blog
AUGUST 6, 2018
This is one reason we tell you to skip the donor lists in annual reports – it’s a minefield! If your donor management or online donation systems don’t allow for a separate field, ask in a follow-up email what their preferred name is.
EveryAction
MARCH 18, 2016
This makes sense, especially considering that almost two-thirds reported not having a specific staff member dedicated to data management. Email + donors get the most data love. When they are taking advantage of their data, nonprofits seem to rely on it most when it comes to their email and donor databases. Over half of those surveyed indicate they use software to collect and analyze data as part of their email programs and donor management processes.
Kivi's Nonprofit Communications Blog
SEPTEMBER 25, 2015
We don’t need customer service,” Pam Grow is here to tell you Yes, Donors Require Customer Service via the The Nonprofit Times. Is the Donor Management System Dead? Greetings from beautiful Orange Beach, Alabama! I am at a tennis tournament this weekend, but I wouldn’t miss our Mixed Links time together… You have until Monday, September 28 to submit a post for this month’s Nonprofit Blog Carnival.
The Agitator
OCTOBER 20, 2015
Here is some wonderful insight into the state of online donor management, courtesy of Nonprofit Tech for Good (NTech). Excellent way to gauge just how effective the online donor experience really is. It’s all based on an old-fashioned ‘secret shopper’ approach, brought to the digital space.
EveryAction
APRIL 9, 2018
Most nonprofits know firsthand the benefits of using a CRM system to manage their supporter data, and while every organization has common basic needs (reliable tracking for multi-channel campaigns, intuitive donor management, and clear reporting tools, for example), there is also much variation when it comes to the specific needs that arise across issues and missions. Supporters of environmental organizations aren’t just philanthropic donors.
Kivi's Nonprofit Communications Blog
JULY 11, 2014
Bloomerang knows What Baby Strollers Can Teach Us About Donor Management. July 22: Annual Report Basics: Written Annual Reports Donors Will Actually Read (Presented at CharityHowTo and free with an All-Access Pass). Happy Friday, everyone.
Ann Green
NOVEMBER 30, 2020
As a result of widespread unemployment and economic hardships, many generous donors have had to press pause on their financial support of charitable causes. How many new donors have you acquired during the pandemic? Donors tend to make larger donations.
A Small Change
MARCH 21, 2011
He made some really bold statements about the way we talk about potential and existing donors. The more we treat our donors as partners and friends of the organization, the more tightly connected to the mission of the organization they become. Related posts: Great Donor Stories Evaluating Your Donor Management Software Turning it Over to the Donor Keeping Info in Your Donor Database Tangible Donor Cultivation.
The Agitator
JULY 20, 2017
The other day Tom posed the question, Are You a Fundraising Professional? , and answered it by concluding that “If you see your role as facilitating a positive donor experience, then yes, you are.” The morning Tom’s post ran I received news that Jay Love , the co-founder and CEO of Bloomerang , the donor management software firm, is changing jobs. And to all the clients and donors that Bloomerang serves.
Getting Attention
JANUARY 23, 2014
The new Salesforce1 app for iPhone and Android helps front-line fundraisers and marketers solicit and enter more information about donors when out of the office (no chance of forgetting key elements) in a flash. Apps (on the Salesforce App Exchange and beyond) for taking online donations (processing fees still apply), project management, and calendar management are likely to help your organization, especially if it’s on the smaller side, to operate more efficiently.
A Small Change
SEPTEMBER 19, 2011
In seasons of fiscal and donor management drought there are many dangers, but perhaps the greatest is our losing sight of and trust in the mission. How do you stay excited about your organization when donors aren’t responding how you’d like them to? I have a friend who has recently stepped into a new role as a fundraiser and is struggling. Lots of calls + lots of effort = no new money for his organization.
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