How to Use CRM + Donor Management Software to Talk to Anyone


Whether you're reporting to your board, supporting teams in different departments, or just trying to get through to a specific type of donor, we've broken down all the ways your CRM + donor software can help. Talking to your donors. Talking to your donors.

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Should your CRM include photos of each of your donors?


After I read this I began to wonder if, perhaps, fundraising CRM should include photos of each donor by syncing with open API’s that social media like Facebook, LinkedIn and Twitter provide. The post Should your CRM include photos of each of your donors?

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5 Features Environmental Organizations Need From Their CRM


In this series, we’ll be exploring the unique concerns that organizations in different fields consider when searching for a CRM software. These are five features that are especially important for data and relationship management at environmental organizations.

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How Nonprofit CRM Management Can Improve Donor Stewardship

Ann Green

If your organization is looking for ways to amp up your donor stewardship and build better relationships with supporters, look no further than your nonprofit Customer Relationship Management (CRM). Segmenting donors to personalize your outreach. Asking donors to volunteer.

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Want to Fire Your Online Engagement System?

Getting Attention

Fundraising, advocacy, email marketing, events, eCommerce, and CRM are all standard components of most nonprofits’ online engagement software. Every week without fail, our team hears stories of pain and misery from nonprofit staff: Our donor software can’t.

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Data On the Utility of Donor Management Databases Is Not Favorable

Blue Sky Collaborative

study 20% 0f 451 senior executives polled said the their CRM (customer relationship management) initiatives had failed to deliver profitable growth and had damaged customer relationships Do You Really Know What to Do with Your. In a Bain & Co.

5 Tech Best Practices Universities Should Use To Keep Alumni Connected


In order to be loyal donors, alumni must feel that they are part of a thriving college community. Effective management of major gifts relationships. fundraising CRM Development donor management higher education

At Last! A CRM System Designed For Retention

The Agitator

Before delivering the good news, here’s a nutshell summary of what the AFP found that, in Tom’s words, “drives home the futility of pouring newly acquired donors into leaky buckets.”. Every 100 donors gained in 2011 was offset by 107 in lost donors through attrition — a net gain of -7.

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EveryAction Development: Make Your Fundraising Tools Work For You


With EveryAction Development, we’ve made it truly simple to manage your donors in one, unified platform, giving you more time to focus on your organization’s mission, raise more money, and operate more efficiently. You can manage all your donors in a single place regardless of what channel you acquired them. Most people have had this very narrow window into what their donors are actually doing and they really miss the full picture.

Keep Better Contact Records with the Personal Email to Notes Feature


For fundraisers, the clarity of each donor contact record matters. Development teams need to know how the relationship with each donor has evolved over the years. It is impossible to track the nuances of all of those relationships without a little extra help from your CRM.

Take Control of Your Data: 3 Must-Have Reporting Tools Every Nonprofit Should Have


From your board members requesting the latest donor stats to your digital director asking for email conversion rates, tracking your data can be hard. Depending on your CRM, you might have fully customizable reports where you build them from scratch or canned reports with all the columns and form fields ready for you to run. A moves management report that’s more than just an excel spreadsheet. fundraising data Development donor management reporting

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7 Techniques to Boost Donor Engagement

Fundraising Coach

Does it meaning getting involved in other roles like volunteering or getting more donors to read your communications? Once you have an idea of what that engagement looks like, use the following seven techniques to amp up donor engagement. Be genuine when asking donors to engage.

Mixed Links for Nonprofit Communicators

Kivi's Nonprofit Communications Blog

If you are in the market for volunteer management software, VolunteerPro is hosting a FREE Online Volunteer Management Software Expo Wednesday on October 26th. EveryAction has created a Nonprofit Donor Persona Template you can download. What time is it? Mixed Links time!

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5 Simple Strategies to Organize Your Nonprofit’s Donor Data

Kivi's Nonprofit Communications Blog

Luckily, there are many simple strategies your team can try to make the most of your donor data. Maintain clean donor profiles. Track individual donor relationships. Think your team needs to learn how to better organize its donor data? Maintain clean donor profiles.

What’s In a Name? Everything

Kivi's Nonprofit Communications Blog

This is one reason we tell you to skip the donor lists in annual reports – it’s a minefield! Our CRM doesn’t easily allow for a different billing name, so people often get emails with their boss’ name since that’s who the credit card belongs to.).

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4 Easy Ways to Get Closer & Boost Action

Getting Attention

There’s a proven way for your organization to start and strengthen vital relationships with the people whose support, loyalty, and actions you want—donors, volunteers, and even staff (too often overlooked here).

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4 Doable Ways to Get Closer & Boost Action

Getting Attention

There’s a proven way for your organization to start and strengthen vital relationships with the people whose support, loyalty, and actions you want—donors, volunteers, and even staff (too often overlooked here).

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Get More from Your Donor Database

Getting Attention

The new Salesforce1 app for iPhone and Android helps front-line fundraisers and marketers solicit and enter more information about donors when out of the office (no chance of forgetting key elements) in a flash. Welcome to guest blogger, James Porter.

How Many Donor Databases Are There?

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I thought it might be useful to compile a list of all of the commercial donor databases I’m aware of. This list came from my head, my bookmarks, and lists compiled by NTEN and Idealware for their donor management software surveys (and I’m not certain all of these are actually donor databases). Feel free to let me know what I missed, which systems no longer exist, and which aren’t really donor databases.

#GivingTuesday 2019: How to Build A Successful Fundraising Campaign

Fundraising Coach

Inspired by the good done unto them-- whether due to a particularly tasty holiday feast or maybe even a productive Black Friday-- donors are ready to contribute to positive change in their communities. . Consider upgrading your donor management tools.

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5 Tips to Boost Your Mobile Donor Engagement Levels

Ann Green

Donor engagement success is the backbone of so many of your outreach, fundraising, and general strategies so it’s not surprising that it can make or break your mobile fundraising efforts, too. Luckily, we’ve crafted 5 tips to take your mobile donor engagement to the next level!

[GUEST POST] How Small Shops Can Overcome the Challenges of Fundraising Software

Fundraising Coach

With proactive planning, your organization can overcome some of the struggles attributed to managing too many pieces of software. Effective and cohesive fundraising software is one of the keys to successful donor management. Don’t hoard donor files!

Is Blackbaud Too Nice?

The Agitator

We neglect to our detriment strategic focus and concern about the important and fundamental ‘plumbing’ of contemporary fundraising – the database, CRM, eCRM platforms and other fundraising software applications. Two of The Agitator’s sister companies – DonorTrends and TrueGivers – compete with Blackbaud in the predictive analytics, modeling/scoring and donor screening end of the business.

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Any Color You Want … As Long As It’s Black

The Agitator

The purchase of Convio is the most recent acquisition Blackbaud has made to expand and solidify its position at the top of the nonprofit software and CRM market. A similar pattern of acquisition – and market concern about the acquisition – emerged last year in the higher education space when Datatel, a company that provides software and online management services to colleges and universities acquired SunGard , its major competitor.