Top 10 Ways You Can Benefit from Conducting a Donor Survey

iMarketSmart

Surveys raise money. Clean up your list – When done right, 7% of survey respondents will update their contact information for you. Deliver value – Surveying your supporters makes them feel valued and appreciated. Related Resources: >>Engagement Fundraising Podcast – Episode 3: Donor Surveys. >>The The Ultimate How-to-Guide for Conducting Nonprofit Donor Surveys. Raise money – If you want advice, ask for money. If you want money ask for advice.

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19 reasons why nonprofit donor surveys are awesome

iMarketSmart

Here are 19 reasons why nonprofit donor surveys are awesome: They help you learn about why your donors care about your mission, how their life story entwines with your mission and why they give. They make donors feel good since you invited them to participate (even if they decided not to return the survey). Oh, and here’s our ad promoting our nifty little donor survey tool. SEE ALSO: >> 2 Reasons Donor Surveys are Valuable – Clairification. >>

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4 big reasons why you should not ask for money when you survey your supporters

iMarketSmart

Donor surveys of course! After all, my company built the only donor survey platform exclusively designed for nonprofits and institutions. We’ve sent out hundreds of millions of surveys by now and generated hundreds of thousands of highly-qualified leads for major gift officers and legacy gift officers to help make them more efficient and effective while sparing donors from spam, junk mail, and interruptive cold-calls.

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We Need Your Help: Take the 2021 Nonprofit Communications Trends Survey

Kivi's Nonprofit Communications Blog

Our ability to produce our annual Nonprofit Communications Trends Report depends entirely on YOUR participation in the annual survey. The sooner you take the survey , the more drawings you’ll be in!

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Donor Surveys – Episode 3

iMarketSmart

Learn the power of surveys, what words to use, why donors like them, how best to utilize them, and much more. The post Donor Surveys – Episode 3 appeared first on MarketSmart, LLC |. Learn more about MarketSmart at [link]. Podcast

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NonProfit Pulse Survey

Social Media Bird Brain

Thought you might be interested in the results of a survey ConstantContact did recently on nonprofits Here's the text: Constant Contact Nonprofit Pulse Survey: Attracting New Supporters Keeps Nonprofits Up at Night Majority of nonprofits see potential of social media marketing to help with engaging supporters WALTHAM, Mass. August 7, 2012 – According to new survey data from Constant.

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Take the 2019 Nonprofit Communications Trends Survey Now

Kivi's Nonprofit Communications Blog

Each year, more than 1,000 nonprofit communicators complete the annual Nonprofit Communications Trends Survey. But our ability to produce this report is entirely dependent on your participation in the annual survey, which is now online. Please take the 2019 Survey now (You’ll need about 20-25 minutes). . Help us collectively get the answers by taking the 2019 Survey now. When you complete the survey, you’ll be invited to a special preview webinar.

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The more things change, the more they stay the same

iMarketSmart

I was wondering who might have created the first survey ever. . ” Apparently, in AD 771 , he created what might have been the first survey to help him understand his own kingdom. Are you using surveys to help answer questions with which you struggle? . Surveys help nonprofits understand their donors (especially their major donors and planned gift donors). >>Top 10 Reasons Why Donors Like Taking Surveys.

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Take the 2018 Nonprofit Communications Trends Survey Now

Kivi's Nonprofit Communications Blog

Our ability to produce this report is entirely dependent on your participation in the annual survey, which is now online. Please take the 2018 Survey now (You’ll need about 20 minutes). . When you complete the survey, you’ll be invited to a special preview webinar before the report is released. Take the 2018 Nonprofit Communications Trends Survey now. P.S. Please encourage your nonprofit communications friends to take the survey too at [link].

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Shopworkers struggling with mental health in lockdown, survey reveals

TalkingRetail

A poll by job board CV-Library, which surveyed 2,000 UK retail workers, found that the most common concerns workers in the industry have had during lockdown are about: losing their job (44%), not being able to. Almost 40% of retail professionals admit that they have struggled with their mental health during lockdown, new research reveals.

Top 10 reasons why donors like taking donor surveys

iMarketSmart

Here are the top 10 reasons why donors like taking donor surveys: 1. They simply find surveys to be fun and relaxing. The post Top 10 reasons why donors like taking donor surveys appeared first on MarketSmart | . They want to be perceived as (or see themselves as) a helpful person. They want to be more involved in your mission. They want their voice to be heard. They want to affect change. They want to complain about how your organization hurt them sometime in the past.

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State of Social Media Monitoring Survey

Public Sector Marketing 2.0

A few weeks ago, CEPSM partnered up with Environics Research Group to launch the “ State of Social Media Monitoring in the Public and Non-Profit Sectors Survey “ If you haven’t yet responded, please do so asap. The survey takes less than 3 minutes to fill out. Therefore if you work for government, a nonprofit or an association, please take the survey and help spread the word. Once in a while, my organization CEPSM.ca

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Cause Marketing Customer Satisfaction Surveys

Cause Related Marketing

At the bottom of the receipt was an 800-number keyed to a customer satisfaction survey. Taco Bell’s survey gives out $1,000 per week. The satisfaction survey at a regional seafood restaurant gives me a code that garners a free dessert when I complete their survey. Finish Home Depot’s survey and you’re entered to win a $5,000 gift card good at the retailer. to the cause in question whenever someone completes the survey?’

Supporter Survey Questions for Nonprofits

Kivi's Nonprofit Communications Blog

On Monday, I shared some links to some national polling and survey data to help you learn more about your target audiences. But you’ll probably want to supplement that with a survey of the people on your list. Instead, I’d recommend some questions that give you some insights that you can then translate into content, rather than asking the survey recipient to do all of that work for you. P.S. Here are some tips on getting people to take your online survey.

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What Questions Do You Include in Donor Surveys?

Kivi's Nonprofit Communications Blog

I’m getting a lot of questions about questions — the ones you should ask donors or other supporters of your work in surveys. First, yes, surveying your donors a couple of times a year is a great idea. It not only gives you information you can use to adjust your programs and how you market and fundraise for them, but surveying also demonstrates that you actually care what your donors think! What questions do you include in your donor surveys?

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FINALLY REVEALED: Dr. Russell James’ secrets to conducting donor surveys

iMarketSmart

And this time he’ll be talking about one of my favorite subjects — donor surveys. MarketSmart has been conducting surveys on behalf of hundreds of nonprofits in 4 countries around the world. Plus his take on donor surveys is a bit different from mine (although not all that much). The post FINALLY REVEALED: Dr. Russell James’ secrets to conducting donor surveys appeared first on MarketSmart, LLC |. He’s back!

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Please Take the 2016 Nonprofit Communications Trends Survey

Kivi's Nonprofit Communications Blog

It’s time to take the Nonprofit Communications Trends Survey for 2016 ! Last year, over 1,500 nonprofit communicators took our annual Nonprofit Communications Trends Survey. BONUS: Special Preview Webinar only for people who complete the survey! On December 16, we’ll share our preliminary analysis with survey takers only. In this year’s survey , we ask you to share: Your most important communications goals for 2016.

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Getting People to Take Your Online Survey

Kivi's Nonprofit Communications Blog

Sarah Durham of Big Duck is presenting this week’s webinar, Focus Groups and Surveys: Easy, Affordable Research for Nonprofit Marketers , on Tuesday, July 12 at 1 pm Eastern (10 am Pacific). Who doesn’t love online surveys? Tools like Survey Gizmo ( www.surveygizmo.com ) and Survey Monkey ( www.surveymonkey.com ) make it easy, cheap, and downright fun to gather information that would have been a total pain to gather years ago. Sarah Durham of Sarah Big Duck.

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Why you should think more than twice about allowing anonymous responses in donor surveys

iMarketSmart

Sometimes people ask us why we don’t allow donors to be anonymous when taking donor surveys. We’ve also learned that it’s important to tabulate the results of donor surveys and offer them to the donors in a report (whether they took the survey or not). . Asking supporters to take your survey without reporting back what you learned from them basically implies: “We are the Wizard of Oz and we pull the levers behind the curtain.

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Online Surveys Vs Telephone Surveys

The Agitator

What’s important in terms of today’s post is not that he singled out the best (IBD/TIPP, Google Surveys, and Mellman) and the worst (Gallup, Rasmussen, and Mason-Dixon) pollster accuracy, but the fact that he addresses the channels through which the polls were taken — online vs. telephone and robo-telephone. Any Agitator readers want to share their experience with online vs. telephone surveys?

Why Should Your Organization Bother with Surveys?

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Surveys are a great way to better understand - and build relationships with - your donors and supporters. Here are a few ways surveys might help you connect with your donors and supporters: 1. Surveying people who have stopped donating can help you boost retention in the future. This article is adapted from a series on surveys from The Emma Blog.

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Last Chance to Take Our Survey on Boundaries at Work

Kivi's Nonprofit Communications Blog

The survey only takes 2-3 minutes. Create your own user feedback survey. Don’t see the survey? The post Last Chance to Take Our Survey on Boundaries at Work appeared first on Kivi's Nonprofit Communications Blog. Do Your Bosses and Co-Workers Respect Your Boundaries?

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Don?t survey your donors unless you have cultivation ready to go

iMarketSmart

Almost 10 years ago, when MarketSmart was a marketing agency for private sector businesses and I first offered to help a charity generate leads, I recommended an outreach effort that included a mini-survey. So we expanded it to a more comprehensive survey and it worked even better. These people were pouring their hearts out in those surveys. This leads me back to the title of today’s post: Don’t survey your donors unless you have cultivation ready to go.

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Last Chance to Help Us Design the 2016 Trends Survey

Kivi's Nonprofit Communications Blog

In the next week, I’ll be finalizing the questions for the 2016 Nonprofit Communications Trends Survey, so we can start taking your responses on Monday, November 2. We’ve heard some great ideas , and I’m leaning towards adding sections that get more at life on the job, in addition to which marketing tactics you plan to use. I am considering sections on. Compensation/Salaries for nonprofit communications staff.

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The Survey Results That Are Warming My Heart

Kivi's Nonprofit Communications Blog

As you know, our annual Nonprofit Communications Trends Survey is open, and will be through November 30. Warm my heart a little more and take the survey if you haven’t already. Take it now ). Even though we’ll collect data for another 10 days, I can’t help but take little peeks into the early results.

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HELP! Please….

iMarketSmart

But we need you to fill out the survey. Please help by going here to take the survey. BONUS : Plus, if you take the survey now, you’ll be able to see the results so far. I really need your help. I funded a study to help you. Basically, we’re trying to help you and your peers understand more about major gift fundraising. I don’t think there are enough studies on the subject.

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On Tap This Month: Trends Survey, Graphic Design, and, Of Course, Thanksgiving

Kivi's Nonprofit Communications Blog

We’ll open our Nonprofit Communications Trends Survey this month, so Kivi will be sharing updates about that. The post On Tap This Month: Trends Survey, Graphic Design, and, Of Course, Thanksgiving appeared first on Kivi's Nonprofit Communications Blog. Here’s what’s happening at Nonprofit Marketing Guide this month: Online Training: November 6: Your Design Is Full of C.R.A.P.:

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Cause Marketing Customer Satisfaction Surveys

Cause Related Marketing

But instead of this rather standard issue campaign, what if instead Pizza Hut offered a donation to your charity of choice… say $0.25… plus the opportunity to donate a much larger amount when you respond to customer satisfaction survey? When you complete the customer satisfaction survey on the phone or online, you are entered into a drawing for a free iPod along with 10 chances to win a daily prize of $1,000. Pizza Hut would like to do some cause marketing with your charity.

Do Your Bosses and Co-Workers Respect Your Boundaries? [Anonymous Survey]

Kivi's Nonprofit Communications Blog

Please take this quick survey – it should only take around 3 minutes. Create your own user feedback survey. Don’t see the survey? Anonymous Survey] appeared first on Kivi's Nonprofit Communications Blog. You want me to do what, when? At the end of the month author and psychotherapist Sarri Gilman is joining us for a two-part webinar series called Transform Your Boundaries and Get Better Results.

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The Customer Survey as Cause Marketing Fundraiser

Cause Related Marketing

At the bottom of the receipt was an 800-number keyed to a customer satisfaction survey. to the cause in question whenever someone completes their customer satisfaction survey?’ Framed that way customer satisfaction surveys are a natural fit for cause marketing. By contrast, the survey at Taco Bell gives responders a shot at a $1,000 weekly giveaway. Complete the survey from a regional seafood restaurant and you get a free dessert.

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Freeing Monthly Donor Hostages: Survey Results

The Agitator

We ran an Agitator Survey to get a more detailed picture of just what nonprofits are running into. If you care about the retention of monthly your monthly donors you’ll want to read and share the results of this Survey. The answers in the Survey are seemingly random and range from “office manager” to “bookkeeper” to “database analyst.” In Can Your Monthly Donors Be Held Hostage?

Audience Research: Where to Find Polls and Survey Data

Kivi's Nonprofit Communications Blog

You can and should do some original research via surveys, interviews, and informal focus groups with people on your lists (which I talk about in Chapter 3 of my book ). But you can also learn a great deal from polls and surveys conducted by others. Cornell Universities List of Public Opinion Surveys. What are some of your favorite free resources for polls and surveys so you can learn more about your target audiences?

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How to Design an Effective Survey

Fundraising 123

Shape your survey questions to get the most valuable information. In a world full of emails, advertisements and direct mail, adding surveys to your communication mix can be an effective way to let your subscribers know that you’re listening as well as talking. Like email, however, a successful survey needs some careful planning and execution.

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Can Penelope Burk predict the future?

iMarketSmart

2017 Burk Donor Survey. Donor advised funds: Only 5% of Respondents qualified to respond to questions in this part of the survey, so findings are interesting but anecdotal. IMPORTANT NOTE: Always remember that this research is based on survey responses (what I call ‘ verbatims ‘). Do you know Penelope Burk? I first found out about Penelope Burk when I was running a marketing agency that solely helped private sector companies (not nonprofits) back in 2009.

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Nonprofit Marketing Crisis: Survey Shows Messaging Fails to Connect With Key Audiences

Getting Attention

Our recent survey of more than 900 nonprofit leaders reveals a major crisis among charitable organizations: Many are doing an inadequate job of connecting with their key audiences and characterize their primary messages – intended to motivate donors, volunteers and advocacy – as poorly targeted, difficult to remember and uninspiring. More immediately, complete survey results, plus specific recommendations on how nonprofits can start to immediately improve key messaging, are available here.

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Pls tell me: How do you select your marketing activities? 1-minute survey

Getting Attention

Please take a minute right now (literally, this is a 1-2 question survey) to tell me how you select your marketing activities. Your answers will guide me to create the guidance you need to save time, money and anguish in that process. Please answer these 2 questions right now. Thanks, in advance, for your input. You’re the best! P.S. Can you do this right now, while it’s on your mind? I’d appreciate it. Planning and Evaluation

How to Upgrade Donors and Boost Revenue with Donor Surveys [FREE WEBINAR]

Kivi's Nonprofit Communications Blog

Join us next week for a FREE webinar with Rachel Muir: How to Upgrade Donors and Boost Revenue with Donor Surveys. Donor surveys are the key to unlock donor’s interests, make them feel connected to your cause, build the right appeals, grow your major gift pipeline and even optimize your current donor portfolio. But can donor surveys actually retain and upgrade your donors? How to survey your donors in person with an in person donor thought circle cultivation event.

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Small Member Organizations: Take This Survey

Selfish Giving

Surveying the small membership community. So Wild Apricot is conducting an online survey for insight into the world of small member organizations. This is a guest post from Lori Halley is the blog writer for the Wild Apricot Blog. Are you a volunteer or staff person managing a small membership organization? Do you wish you had insight into how other groups are managing their organizations? Everything you always wanted to know about small membership organizations.

Survey: How Do You Repurpose or Remix Your Content?

Kivi's Nonprofit Communications Blog

Please complete the survey below. Create your free online surveys with SurveyMonkey, the world's leading questionnaire tool. Do you follow the 50-50 rule for content creation ? (OK, OK, it’s not a real rule, it’s just a starting point I made up.). The idea is that about half of what you share in your communications is original content that you created recently and that hasn’t been published anywhere else yet.

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Survey: Moving from a Print Newsletter to Email

Kivi's Nonprofit Communications Blog

I’ve set up a quick survey to collect some of your thoughts and experiences about this process of moving from print newsletters to email newsletters. If you are anywhere in this process from just considering it to having completed the transition, I’d love for you to take the survey. Don’t see the survey form below?

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The Social Media ROI Argument: Fighting Back With a Simple Survey

Getting Attention

We recently decided to ask our followers to answer a quick online survey to test our suppositions—that our social media goals up to this point are being met. We asked other questions about our blog, our Twitter presence, what kinds of posts our respondents like best, and what they would like to see less of, but the main message for you is this: If you’re immersed in the world of social media fairly regularly for your organization, consider a simple survey.

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Donor Retention Survey Results

The Agitator

Nothing fancy about last week’s Agitator survey. Instead, I heard three very basic ingredients in their survey comments … 1. a survey on priorities, a brief report on whatever specific project/program brought that donor in and how their gift made a difference).

Two New Surveys Show Consumers Expect and Support Cause Marketing

Cause Related Marketing

Two surveys out this week uncover new insights about the push and pull of cause marketing. The Cause Marketing Forum is meeting in Chicago so I haven’t had the chance to talk with them, but I suspect that in the years to come this survey will turn up much bigger numbers. In the first, the Cause Marketing Forum looks for million-dollar cause marketing campaigns at checkout and finds 63 of them generating a total of $358.4 million. That’s an average of $5.6 million per campaign.

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