Your Top Questions for Other Comms Directors?

Kivi's Nonprofit Communications Blog

I’m starting to think about questions for the 2021 Nonprofit Communications Trends Report Survey, which we typically open in early November. I’m wondering how much we should switch up our questions and how much we should leave as is.

Good question!

A Small Change

I’m always impressed and grateful when a current supporter or prospect asks good questions. First and foremost, it indicates that they are really considering our agency and mission carefully which means if I answer these questions well, a positive giving decision may follow. Secondly, the questions the ask create opportunity for our relationship to deepen. Lastly, good questions keep me sharp! What questions do you love to hear a supporter or prospect ask?

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3 questions every major donor asks themselves after they give

iMarketSmart

The post 3 questions every major donor asks themselves after they give appeared first on MarketSmart, LLC |. Fundraising Major Giving Philosophy/motivation donor cultivation donor cultivation questions donor interview questions donor survey sample fundraising tips how to ask for a major gift interview questions for a philanthropist major gift ask role play major gift cultivation major gift fundraising qualifying donor prospects questions to ask a potential donor

Prospecting and Asking the Right Questions

A Small Change

Good prospect research can be invaluable but needs to be paired with good question asking. I wanted to talk today a little bit about what are some good probing questions that I ask and that I have found useful. Here are a few questions that I often use to get the conversation started. What questions do you use? Capital & Major Donors asking questions It is great to learn house values & business ownerships, etc.

Question: Objections?

A Small Change

Each organization seems to have the classic question with which it has to deal. Related posts: Talking About Taxes Question: Legal Advocacy Question: Fundraising Ethics Question: Building Community Raise Supporters Not Support. Tags: Campaigns & Solicitations Questions I Have At a community college it was, “Why should I give you money when you are a government funded organization?”

Question for You: What Keeps You Organized?

Kivi's Nonprofit Communications Blog

Nonprofit Communications Question of the WeekLast week, we had another great discussion on the All-Access Pass Holder private Facebook Group about tools to keep you organized at work. I want to know what you use to keep track of everything. Here’s what some of our Pass Holders use: WorkFlowy. Google Drive. Getting Things Done (GTD) Philosophy. Asana. Trello. Kivi and I are big fans of Google’s line, especially the shared calendar and Drive.

Some Questions to Ask Yourself When Your Workload is Too Overwhelming

Kivi's Nonprofit Communications Blog

I thought it might be helpful to you for me to share some of the questions I ask when I am coaching them. The first question I usually ask is how empowered they feel to make choices about their workload.

Question: How Much Acquisition?

A Small Change

Related posts: Question: Managing Meetings Question: Fundraising Ethics Question: Who’s a Good Prospect? Question: How Much is Too Much Board Prep? Question: Why mailings over phone calls? Questions I Have Traditional Major GiftsHow much major donor acquisition does your organization do? Do you ever struggle to know how much time do you spend you should spend building new relationships versus growing existing ones?

Question for You: How Do You Segment Your Email List

Kivi's Nonprofit Communications Blog

For today’s Question of the Week , we are looking at email lists and how (or if) you segment them. Here are the results of a survey we ran last year on email segmenting: E-Newsletters Question of the WeekThere are so many ways you can segment your email list. What has worked best for you? Here are some ways organizations have segmented their email lists in order to send more relevant communications: Events (attendees, RSVPd, etc). Volunteers. Clients. Donors. Donation Size.

5 Questions to Answer Before Deciding to Write a Book

Kivi's Nonprofit Communications Blog

As book authors who are also now publishers, we want to help people explore that question and make the right decision for themselves. How to Get That Book Out of Your Head An Insider’s Guide to Publishing Non-Fiction When I talk to people thinking about writing a non-fiction book, here are five questions I ask them: 1: Are you passionate enough about this topic to talk about it for at least the next two to three years?

Question for You: How Do You Grow Your Email List?

Kivi's Nonprofit Communications Blog

With this week’s question, we want to know how you build your email list… Do you ask for email addresses at events? Nonprofit Communications Question of the WeekA few weeks ago we asked you about how you stay organized. Do you have a sign-up form on your website? Do you offer a free download? Run contests? Share your thoughts below!

12 Fundraising Questions Major and Planned Gift Officers Should Be Asking

iMarketSmart

I think this axiom might need a bit of a tweak as follows: The number one reason why people give is because they were asked questions about themselves before they were asked to give. So I thought I’d put together some insightful questions you might want to ask before you ask for a check. Do you have some great questions that are missing? >> 12 Questions that Lead to a Better Fundraising Story. >>

Question for You: What Would You Like to Do Faster?

Kivi's Nonprofit Communications Blog

For today’s Question of the Week, we are talking about working faster. Question of the WeekOn July 30th, Kivi presented a new webinar, Smart Nonprofit Marketing: Advice and Hacks for Working Faster, Not Harder! During that webinar she asked, “Which of these four daily tasks are priorities for you to do faster?” ” Email Inbox Management. Writing. Graphics. Social Media Management.

What Should You Measure? Ask These 5 Questions First

Kivi's Nonprofit Communications Blog

Part of the challenge with answering the “what should we measure” and “what numbers should I pay attention to” questions for nonprofits is that it depends. To help you sort out your options and narrow down the hundreds of possible statistics to just a handful that are most important, I recommend that you ask yourself and your team these questions. Question #1: What are our communications goals? You’ll need to take the next questions goal by goal.

It’s about questions, not presentations

iMarketSmart

Instead, the best fundraisers know that they really need to make sure they’ve asked all the right questions before they invest time in creating presentations. Folks, fundraising is about asking questions, not making presentations! . Questions ensure that the presentations made hit the mark later . Ask the right questions first. Ask the right questions first and your donors will feel at ease. And, when in doubt, just ask more questions!

5 questions to ask your planned giving marketing vendor

iMarketSmart

Most, will get stuck on question one. If they get past question one, they probably won’t be able to answer the other four. Related posts: >> It’s About Questions, Not Presentations. >> 10 Simple Questions Your Technology Vendor Should be Able to Answer. >> 9 Questions to Help You Determine If Your Results Are Good. >> 12 Essential Questions To Ask When Buying Fundraising Software.

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Answering the Question About ROI

iMarketSmart

Not because it’s a silly question. And not because I can’t respond to the question. The reason I’m floored is because the question usually comes from people who work for organizations that spend unbelievable amounts of money on marketing their events— not exactly the best tactic for generating high ROI. The post Answering the Question About ROI appeared first on MarketSmart.

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What Question Would You Ask 1,000 Communications Directors?

Kivi's Nonprofit Communications Blog

We’ll repeat a lot of questions from previous surveys to expand our “trends over time” data. We try to include several new questions each year. The post What Question Would You Ask 1,000 Communications Directors? In early November, we’ll open up the survey for the 2019 Nonprofit Communications Trends Report. For example, we’ll be asking about. communication team salaries, sizes, and budgets. communications effectiveness.

8 Questions to Ask Before You Change Your Name

Mission Minded

The post 8 Questions to Ask Before You Change Your Name appeared first on Mission Minded. Even outgrown, awkward, or imperfect names tend to hold enough accumulated value to outweigh the benefits of switching to a new one.

Storybanking and Photobanking: Your Questions and Examples

Kivi's Nonprofit Communications Blog

These are just a few of the questions that come up around “digital asset management” or as we prefer to call it, storybanking (the words, with or without photos) and photobanking (the photos, with or without the words). What questions do you have about storybanking and photobanking? P.S. Don’t forget to share your questions and examples with us! Our team is working on the creation of a new guide on nonprofit storybanking and photobanking.

7 Questions on Marketing Automation for Nonprofits

EveryAction

This post was originally featured on The Campaign Workshop blog and has been reposted with permission. I recently sat down with the good folks at The Campaign Workshop and chatted about marketing automation for nonprofits. I shared a few tips, tricks, and brewed up a crockpot metaphor I'm pretty proud of - check out our conversation below! The Campaign Workshop: "Why should I care about nonprofit marketing automation?".

Find Your Marketing Maturity Level by Answering Two Questions

Kivi's Nonprofit Communications Blog

And to find your Marketing Maturity Level, all you have to do is answer two questions. But before we get to the two-question quiz, let’s go over the five levels: Marketing Maturity Level One – Beginner. And to find your Marketing Maturity Level, all you have to do is answer two questions. The post Find Your Marketing Maturity Level by Answering Two Questions appeared first on Kivi's Nonprofit Communications Blog.

Persuasion in Three Questions

Social Media Bird Brain

Image via NRC.nl Ross Guberman writes books to help lawyers get past the heretofore and whereas in their writing, making it “punchier.” In this interview with Nell Minow on BNet, he discusses some of these techniques, many of which have made it into blog posts here. But once piece of advice, cited at the end of the article, really caught my eye. Guberman asks, “’What three things do I want

Top 10 Ways You Can Benefit from Conducting a Donor Survey

iMarketSmart

Fundraising strategy charity blog donation survey questions donor feedback survey donor stewardship survey questions fundraising survey examples fundraising tips Lead Generation non profit surveys non profit volunteer survey nonprofit survey questions Philanthropy philanthropy blog Strategy volunteer survey questionsRaise money – If you want advice, ask for money. If you want money ask for advice. Surveys raise money.

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Are we sometimes asking donors the wrong questions?

iMarketSmart

In Abila’s new donor engagement report , the first question they asked donors was, “What matters most to you?” That’s why I think we might be asking donors the wrong questions. Did Abila ask the wrong question here? The post Are we sometimes asking donors the wrong questions? ” Problem is… the answers they allowed were not all that great. And the results really don’t tell us much.

Question: Are Strategy & Mission The Same?

A Small Change

Related posts: Lost in Strategy Mission or Opportunity Question: What are some new event & fundraising ideas? Tags: Motivation Questions I Have Strategy, Vision, Plan, Mission—these words gauge a strong response from anyone who is listening to them. Too much strategy talk has always bothered me, so I wanted to hear from you. I believe it is important to have a plan for the work that we do, whether it is an overall annual plan or a plan for each specific project.

12 of Your Email Deliverability Questions Answered

EveryAction

Unfortunately, there were so many questions from the audience that we weren't able answer them all during the alotted time. Here are some great, thoughtful questions that we received and Brett's email wisdom. " My bigger question is: why continue to keep sending? If you have another question about email deliverability, tweet us at @EveryActionHQ and we'll help however we can

Ask Specific Questions

A Small Change

Specific questions have power. An engaging targeted question around an area of interest for a donor ignites interest in a much greater way than a compelling elevator pitch. If you are trying to engage an existing major donor in a significant way, ask them a question linking their passions to the area you are interested in their funding. You can probably follow up your question asking them if that same kind of future thinking could impact the mission of your organization.

Creative Brief Questions: What’s Included in Yours?

Kivi's Nonprofit Communications Blog

Using a creative brief forces you to consider important questions before you get started. I’ve seen many different versions, but here are the questions you’ll usually want to include in one way or another. What other questions do you think should be included? A creative brief is a quick worksheet that you fill out before you get started on any significant piece of communications work.

Question for You: Where do you get your best writing ideas?

Kivi's Nonprofit Communications Blog

For today’s Question of the Week , we’re talking inspiration – writing inspiration to be exact. ” When we’ve asked this question before , many of people said they get their best ideas at night right before they fall asleep or when they were driving. When I hear the same questions asked multiple times, I know it’s time to write about it. Share your best places to pick up great writing ideas… Copywriting Question of the Week

Open Ended Questions

A Small Change

People will respond based on the kind of room you give them with the question. Implied as part of the question is the “why” and people will talk about their answer more when you ask them why. Take time to ask questions that are open ended and encourage someone to share a little bit more about themselves or the topic you are trying to get to. If you ask a yes or no question, that is often all you are going to get. People like to talk.

Burning Questions Nonprofit Communications Pros Have

Kivi's Nonprofit Communications Blog

Do you want to know the answers to these questions: How effective do nonprofit communicators feel on specific goals like community engagement, brand and reputation management, and supporting major donor fundraising? That’s why every year we put together the Nonprofit Communications Trends Survey to ask the questions you have about your work. The post Burning Questions Nonprofit Communications Pros Have appeared first on Kivi's Nonprofit Communications Blog.

Answer These Three Questions BEFORE Starting Your Nonprofit Annual Report

Kivi's Nonprofit Communications Blog

Publishing an annual report is a nonprofit best practice. And before you start creating your annual report, you need to make these three decisions: 1. What are your accomplishments for the year? What were the results of your work last year? Why did you spend your time and money the way you did?

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Open Ended Questions

A Small Change

People will respond based on the kind of room you give them with the question. Implied as part of the question is the “why” and people will talk about their answer more when you ask them why. Take time to ask questions that are open ended and encourage someone to share a little bit more about themselves or the topic you are trying to get to. If you ask a yes or no question, that is often all you are going to get. People like to talk.

3 questions to ask before you spam, spray and pray

iMarketSmart

” Here are 3 questions to consider before you hit that button or sign that purchase order yet again: 1- Did you get their permission to communicate with them? I realize you probably have never been asked this question. Related Posts: >>12 Questions to Ask Yourself to Avoid Disrespecting Your Supporters. >>A The post 3 questions to ask before you spam, spray and pray appeared first on MarketSmart, LLC |.

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[Question Marc] Help! My board wants to do another event!

Fundraising Coach

The post [Question Marc] Help! Ask Board Members Events Fundraising Secrets Question Marc? Dear Marc, Help!! My board wants to do ANOTHER fundraising event! We''re already doing 10 events a year. How can I tell them we don''t have the resources to do another one? Stressed in San Diego. My Answer. Dear Stressed, Oh no! I definitely feel your pain! I think your board is living out the "when the only tool you have is a hammer, everything looks like a nail" truism.

Supporter Survey Questions for Nonprofits

Kivi's Nonprofit Communications Blog

What questions should you ask to find out what people want to read in your newsletter or on your blog? ” as an open-ended question is probably not the best approach. Instead, I’d recommend some questions that give you some insights that you can then translate into content, rather than asking the survey recipient to do all of that work for you. Other questions along those lines are. Image by Sean MacEntee.

Survey 174

[Question Marc] Conversation starters for cold calls

Fundraising Coach

I recently received this question from a client: I have a question for you. Other questions I find enjoyable in face-to-face meetings are: What do you do when you’re not at _ [Better used when meeting at a social gathering than at a 1-on-1 meeting.]. Other Possibly Related posts: Question Marc. Question Marc] How do I recruit new board members? Help Needed: Question Marc. Love (Stewardship) Question Marc?

8 event fundraising questions answered

CrowdRise

Events, whether they’re endurance-based, a-thons, or even dinners and galas, are often the cornerstone of nonprofit fundraising strategies. And for good reason. They’re a powerful way to bring supporters together for your cause. But when you take your event online and focus on a fundraising first mentality , these events can take on new life

Question: Legal Advocacy

A Small Change

Related posts: Talking About Taxes Raise Supporters Not Support Question: Fundraising Ethics More About Using Board Members & Volunteers. Depending on your nonprofit’s certification you are under different laws surrounding the kind of legislative positions you can take. This is an area in which I have very little knowledge but am curious about. I wanted to reach out to you as nonprofit professionals all over the states regarding what you know about legislative advocacy.

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12 questions to ask yourself to avoid disrespecting your supporters

iMarketSmart

Here are some questions to ask yourself to see if you are disrespecting your supporters. 9 Questions to Help You Determine If Your Results Are Good. 9 Questions Fundraisers Need to Ask Themselves In Order to Improve In 2014. 7 Questions You Better Be Able to Answer If You Want to Keep Your Doors Open. The post 12 questions to ask yourself to avoid disrespecting your supporters appeared first on MarketSmart. In the for profit world they call it customer service.

What Questions Do You Include in Donor Surveys?

Kivi's Nonprofit Communications Blog

I’m getting a lot of questions about questions — the ones you should ask donors or other supporters of your work in surveys. What questions do you include in your donor surveys? Donor Survey Questions (this is a Word doc). Are You Asking the Right Questions in Your Fundraising Survey? I prefer questions that get at why the donor supports you and their satisfaction with your work and communications with them.

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Good questions and great answers!

Get Fully Funded

” Hundreds of people attended, and there were so many questions that didn’t get answered, that I offered to answer them here on my blog. If a donor skips a year, then I would question how engaged they are in your organization’s work. Be sure to answer this question in terms of both demographics and psychographics. I recently led a webinar for AFP titled “6 Simple Steps to Creating a Wrriten Fundraising Plan.”