Week of Freebies, Day 2: Creating a Welcome Series [Online Mini-Course]

Kivi's Nonprofit Communications Blog

On Monday we shared how you can get your customized training plan with self-paced courses recommended just for you. Today, we’ll look at one of the courses you get when you sign up for our Free Membership. Happy Holidays!

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Week of Freebies, Day 1: Get Your Customized Training Plan

Kivi's Nonprofit Communications Blog

Get the free customized training plan that comes with our Free Membership. You just need to take this super-fast quiz so we can assess your Marketing Maturity Level and recommend which of our brand-new, self-paced online courses will work best for you. Happy Holidays!

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Let Your Clients (Customers, Consumers, Constituents) Tell Your Story

Kivi's Nonprofit Communications Blog

Whether you call them clients, customers, consumers, or something entirely different, your organization will benefit if you, dear organizational leader/employee/volunteer, get out of your own way (as Mama loves to say) and let the constituency you serve tell your story for you. Jubi Headley.

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#Communications: ATT Fights Legal Battle Against Its (Business) Customers

Non Profit Marketing 360

In July, the law firm of Bursor & Fisher established a website for AT&T customers to sign into a class-action lawsuit to fight the merger. Of course, AT&T is willing pony-up $38 billion to ensure customers have one fewer choices in that so-called marketplace.

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Rockin' With Social Customer Service

Diva Marketing Blog

Two years ago Becky Carroll, Customers Rock , invited me, along with Tony Hsien, Frank Eliason and Brian Solis, to participate on a BlogWorld Expo panel about a fairly new, innovative use of social media. However, when it comes to digital social customer serivce it is critical to get right.

Big Brand Customer Intimacy Without Brand Conversations

Diva Marketing Blog

I follow them but I don't expect a human connection, is that part for the course for most users following corporations?" . to their customers and other stakeholders. can a Big Brand create customer intimacy with millions by using the tools of the social media world?

Success in the data: customer success story with iMentor

CrowdRise

Their goal is to help these young people stay the course for success through graduation and college. iMentor is an organization devoted to a powerful educational initiative supporting mentorships between high school students in low-income communities and college-educated volunteer mentors. iMentor does this through weekly conversations and monthly meetings, case management, and guidance counseling.

Need #NPCOMM Training That Actually Fits YOUR Schedule?

Kivi's Nonprofit Communications Blog

In addition to recording all of those webinars so you can watch at your convenience, we also have an entire catalogue of online, self-paced courses now available for Pass Holders. This course is recommended for Marketing Maturity Levels 2 and 3. This course will sort it out for you.

Are You Ready for 2019?

Kivi's Nonprofit Communications Blog

Our Annual All-Access Pass will give you 365 days of access to the best training webinars, exclusive online courses and downloads, support from peers and industry experts and more. Nonprofit Communications Online Courses2019 will be here before you know it. Are you ready for it?

What’s Your Marketing Maturity Level? Take this Super-Fast Quiz and Find Out!

Kivi's Nonprofit Communications Blog

Once you have taken the quiz, you have the opportunity to receive a customized training plan that will recommend which of our brand-new, self-paced online courses will work best for your level. We hope this customization will prevent you from being overwhelmed by all of the training we have available. The customized training plan is just one benefit of having a Free Membership to our site. You have to be get a Free Membership to access these courses though.

Learn How to Measure Communications Effectiveness

Kivi's Nonprofit Communications Blog

In Part 2, you’ll learn how to create a customized measurement dashboard for your team. Nonprofit Communications Online CoursesSTARTS TOMORROW! Measuring the effectiveness of your communications work can be confusing. But your work as a nonprofit communicator is essential to your nonprofit’s success. And it’s time for you to prove it by showing them what actually works (and what doesn’t).

STARTS TODAY – Measuring the Effectiveness of Your Communications Work

Kivi's Nonprofit Communications Blog

In Part 2, you’ll learn how to decide what to measure, how to set benchmarks and how to create a customized measurement dashboard for your team. Online CoursesMeasuring the effectiveness of your nonprofit communications work is hard. But you can figure it out!

Turn Your Year-End Campaign Into Year-Round Success [Video]

Kivi's Nonprofit Communications Blog

We are also opening space for 12 nonprofits to join us for a more customized experience.(Five Option 3: Register for the full e-clinic and get the sample calendars, how to craft messages, and more customized help and coaching from me.

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Thrive as a Nonprofit Communicator with These Simple Rules

Kivi's Nonprofit Communications Blog

Always starting from scratch or have staff constantly asking for custom work? Nonprofit Communications Online CoursesFor all of you overwhelmed nonprofit communicators who are sick of long to-do lists and reacting to situations instead of planning ahead, THIS NEW WEBINAR IS FOR YOU!

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Online Fundraising Fundamentals

Kivi's Nonprofit Communications Blog

You’ll leave the webinar with a basic online fundraising strategy that you can customize for your organization. Tags: Fundraising Online Courses Next week on Tuesday, November 9, 2010, I’m presenting a webinar for CharityHowTo on Online Fundraising Fundamentals.

Join Me at the Online Marketing Spa

Kivi's Nonprofit Communications Blog

You’ll get the training and customized consultations you need to rejuvenate your online marketing program this summer. Tags: Nonprofit Communications Nonprofit Marketing Strategy Online Courses Online Marketing nptech

You Need to Fix Your All or Nothing Email List

Kivi's Nonprofit Communications Blog

If the results of our informal webinar poll last week are any indication, about 2/3rds of nonprofits can’t or haven’t customized their email unsubscribe pages. Without customization, it’s all or nothing. Of course, not.

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Find Your Marketing Maturity Level by Answering Two Questions

Kivi's Nonprofit Communications Blog

Once you have taken the quiz, you have the opportunity to receive a customized training plan that will recommend which of our brand-new, self-paced online courses will work best for your level. The customized training plan is just one benefit of having a Free Membership to our site.

What’s Your Nonprofit Marketing Maturity Level?

Kivi's Nonprofit Communications Blog

We can recommend online, self-paced courses for you, and we only need you to answer two questions to do it. Once you have taken the quiz, you have the opportunity to receive a customized training plan that will recommend which of our brand-new, self-paced online courses will work best for your level. The customized training plan is just one benefit of having a Free Membership to our site. You have to be get a Free Membership to access these courses though. (

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How to Coach Others to Be Better Nonprofit Writers

Kivi's Nonprofit Communications Blog

If You Coach Them, Yes, from ICMI, the International Customer Management Institute Of course, we have some additional posts on Nonprofit Writing ourselves. Writing for nonprofits is different than writing for other kinds of organizations.

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5 Factors to Consider with Merchant Services Selection

A Small Change

Set-up: You’ll want to select a partner that provides an easy process, such as an online application form and a customer service representative that helps walk you through this process and prepare you by providing a summary of requirements needed to apply.

There Are Only Three Ways to Raise More Money

iMarketSmart

Of course, time is finite — we all are limited to just 24 hours in a day, but money (funding) is theoretically uncapped, and having more of it generally equates to having a larger impact on the world. Of course such a broad question can’t be addressed in a blog post, nor should it be.

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Introducing Online Training in Grant Proposal Writing

Nonprofit Consultant Blog

During that same period, I also did custom versions of the class for several individual organizations and smaller coalitions of nonprofits. I've divided the course into eight major presentations, plus three short lectures, in over three hours of video. The cost of the course will be $64.99 (students at the Community Foundation typically paid $65/each for the same material), but, to get the course launched, I am offering it to my regular readers for only $9.99

Level Up Your Nonprofit Marketing [FREE Webinar This Week]

Kivi's Nonprofit Communications Blog

Join us for a free webinar to find your Marketing Maturity Level, to get your own customized training plan, and to explore the steps it will take for both you personally and for your nonprofit to level up.

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The Essential Guide to Donor Retention in the Digital Age

J Campbell Social Marketing

Registration is now open for my course How to Make a Thank You Video that Delights Donors and Gets Them to Give Again! Registration is now open for my course How to Make a Thank You Video that Delights Donors and Gets Them to Give Again! Some of these of course we cannot control.

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Basic Social Media Intelligence (SOCMINT) Tools To Help Fight Disinformation

Public Sector Marketing 2.0

Over the past year, I’ve had a significant increase in the number of client requests for custom consulting and/or training help relating to combating the spread of disinformation. I thought I’d share some recent slides (edited to remove any client sensitive information of course), where I provide some useful tools for any newbies to the field of OSINT / SOCMINT.

How smart speakers and voice assistants are changing the game

Public Sector Marketing 2.0

Of course, I can turn off the mic any time and control how often and what they use these devices for (we have strict screen time rules), but again, that’s another topic. It’s been six months now since I equipped my home with three Google Home Mini devices (one on each floor).

What Fundraisers Can Learn From Restaurants and Waiters

iMarketSmart

Customers who visited the restaurant 5 or more times per year left a larger tip (after controlling bill size) than did customers who visited the restaurant fewer than 5 times per year.” Of course, we all know that visiting with donors results in more and larger donations.

Death to “we are experiencing higher than normal call volume”.

Public Sector Marketing 2.0

I think this year is going to mark a significant turning point for customer service, both online and offline. As the web shifts from “public social” to “private social” (also called the “dark social”) so to are companies trying to join in on the fun by creating customer service bots , complete with their own personas and increasingly freaky artificial intelligence. No of course not.

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What’s Your Top CALM Strength? Take Our New Quiz to Find Out

Kivi's Nonprofit Communications Blog

Of course, you can always work on your weaknesses too. You can see how other nonprofits have used the service by going to their customer page and clicking on nonprofits in the menu. CALM communications directors are Collaborative, Agile, Logical and Methodical. Ready to find your top CALM strength? Take the new quiz! Don’t see the quiz? Take it here. Why should you know your top CALM strength? I’m a “build on your success” kind of person.

Why can the Up-to- date Deal Rooms prove useful to the chamber counsels?

SocialButterfly

If that is the case, you can be calm for the reason that you get the twenty-four-hour customer support which will help you to resolve any troubles any time you need it. It is a matter of course that the chamber counsels are connected with a great number of customers.

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MarketSmart + The Giving Institute

iMarketSmart

This is especially true when it comes to the solutions we develop for our customers. There is of course the 40 year trend of charitable giving as a percentage of GDP that is flat at ~2% each year.

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The Key to Successful Buy Term Paper

SocialButterfly

They ought to take care when selecting where you can purchase custom term papers. All our clients each time they choose to purchase custom word paper could hand pick that writers they like to compose this essay from their opinion.

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What Fundraisers Can Learn From Restaurants and Waiters

iMarketSmart

Customers who visited the restaurant 5 or more times per year left a larger tip (after controlling bill size) than did customers who visited the restaurant fewer than 5 times per year.” Of course we all know that visiting with donors results in more and larger donations.

The Secret Truth About Buy Essay Online Revealed

SocialButterfly

Difficulty yourself as there’s a good quantity of custom writing solutions available online. Make sure that you employ crystal clear and sharp clean language to the letter isn’t challenging buy custom essay papers by Ozessay. Buy Essay Online Explained.

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The Upside to On line Essay Blogger

SocialButterfly

You could be selected that you have an impressive essay that’s properly custom-made for you personally on a amount you’re capable. If you’re utilizing a homework papers writing services, make sure that you may well ask concerning knowledge study training course.

30 Quick Ways to Spice Up Your Nonprofit Social Media Accounts

J Campbell Social Marketing

If you want to learn a proven, battle-tested system for creating nonprofit social media marketing campaigns, check out my online course track with TechSoup! . Create custom thumbnails for your videos. 90% of the most-watched videos have custom thumbnails.

Storytelling Workouts for Year-End Fundraising

EveryAction

Write a Social Media Post to Ask Your Audience to Share Their Stories— We know that news cycle stories are a powerful driver for donations, but of course they aren’t the only type of stories you could be telling.

Mixed Links for Nonprofit Communicators – Getting Ready for 2019 Edition

Kivi's Nonprofit Communications Blog

For only $499 you can attend live webinars, watch recorded ones, access exclusive online courses customized for you, download helpful resources and more for 365 days. Next week is our annual Week of Freebies on the blog, so this is our last Mixed Links for 2018.

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Mixed Links for Nonprofit Communicators – December 7, 2018

Kivi's Nonprofit Communications Blog

Save $200 on our Annual All-Access Pass and attend live webinars, watch recorded ones, access exclusive online courses customized for you, download helpful resources and more for 365 days. SpringHouse. Lake Martin, AL Who is ready for the weekend?

Five Ways to Sabotage Your Call to Action

Kivi's Nonprofit Communications Blog

Know your supporters, donors, participants or whoever you are talking to, and customize the way you ask for support to that group. Don’t shoot yourself in the foot! I hear it all the time from nonprofits: Our e-newsletter doesn’t work. Direct mail doesn’t work for us.

What Kind Of Donors Do You Want?

The Agitator

Here’s an example, written about attracting customers … a group that to Godin includes “donors, backers, voters, members, vendors” He asks: What kind of customers do you want? His point: “You attract the customers that respond to the way you act.” ” [Of course, Roger’s corollary would be: Communications Nonprofit branding Nonprofit management premium

Need a Good Day? Focus on Your Little Wins

Kivi's Nonprofit Communications Blog

But, of course, we all know that’s not the way it works. Neglecting to keep subordinates up to date on changing priorities for customers.